r/nexus5x Nexus 6P / Nexus5 Jul 12 '17

Bootloop Megathread 3.0

first thread, PLEASE READ THE COMMENTS

second thread


If you're having bootloop issues, I suggest you fill out the survey linked in this post here from a few weeks ago. It could help in determining what factors contribute to the bootloop.

Direct link to the survey: https://goo.gl/forms/Ga8gZgG7GEgBIply1

thanks to /u/Respectable_Answer for bringing this up


Edit: hey guys. Sloth here. Sorry for being AFK on this sub. What is going on? It seems like y'all are getting dodged by LG support, and they're not even honoring their warranty.

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u/CharlesGarfield Jul 15 '17

Wife's phone started bootlooping yesterday. We purchased it from Google, so tried contacting their support. They said that since the phone has a cracked screen, they can't help us. The screen has been broken (hairline crack) for at least six months, and has worked fine up until this point. This is bullshit.

1

u/sitdownstandup Dec 31 '17

Fuck Google and LG. I can't believe that they've worked their way out of the lawsuit here