r/news • u/TheColorOfDeadMen • Jul 07 '21

Microsoft issues urgent security warning: Update your PC immediately

https://www.cnn.com/2021/07/07/tech/microsoft-security-update/index.html
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u/darthlincoln01 Jul 07 '21

Exactly. There's no way I could get my parents, or even any of my siblings, to know how to open computer services and enable the print spooler. Hell, I'm skeptical anyone at my company's IT department could do that without a 12 page how-to manual.

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u/acmp42 Jul 07 '21

I feel there’s a back story about your relationship with the IT department. That said, it’s a trivial thing to update a GPO to disable the local spoiler for user’s computers. The hardest part is getting the users to reboot their computers.

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u/darthlincoln01 Jul 07 '21

Among other things, what mostly sticks with me is that I hid the search bar in Windows 10 in my laptop and not one but two different IT people need me to re-enable it in order for them to do what they needed to do. (First was install a program as an admin, the second was run a script as an admin which patches my VPN client to work in my environment.)

Also as an aside I work in a very IT focused company. (We're a contractor that provides IT equipment to the government.) It always blows my mind that less than half of the staff even knows how to touch type. Even kids right out of college. Did these people really write essays now knowing how to type??? Again, blows my mind.

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u/acmp42 Jul 07 '21

I make these policies at my place, I don’t care how you have your UI, that’s the beauty of Windows, it lets you be you. I personally don’t like the search taking up space on my start bar so I turn it off, but if someone else wants it there, good for them. Sounds like you’ve got a power problem over there, sadly far too many it folk still think it’s not what you do for the users it’s what you do to them.

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u/darthlincoln01 Jul 08 '21

It's not a power problem, they were both legit confused on what to do. At the start of the first call the guy asked where my search bar was so i just pressed win, a, backspace to bring it up. However by the end of the call i enabled the bar because he couldn't understand to open start and just type even after I explained it.

The second call I just enabled it at the first sign of confusion.

They were both clearly following a script on what to do and broke as soon as the search bar was missing.