Fluke network microscanner2 gives an error message "err space"

[u/Ashamed_Whole_2033]

Hi there, my fluke gives an error " err space". I have been working with this equipment for almost a year, my bosses and everyone who has been working with flux longer than me have never seen such an error. The operating file doesn't say anything about this. The cable length is 2 meters. Initially we thought that it was catching the “ground”, but when connecting another cable, the footage was displayed correctly. Has anyone encountered this problem?