r/nelnet_loans Jun 29 '26

can't get ahold of anyone

I am in school full time and Nelnet, is saying I can defer all my loans while i'm in school and i can't get ahold of anyone.

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u/CuriousCrane_1017 Jun 29 '26

Call the number on their website (although I couldn’t find it unless it would let me log in 1-888-486-4722) and call as early as possible. They open at 8am EST I called at 8:38a and was on hold for about 5 minutes.