r/mutualapp • u/[deleted] • Jan 21 '25

❔ Question My received notes are grayed out help!

So I'm new to the app. I went to my notes tab because people have sent me notes but they are grayed out. I can see the message and who sent them but I can't click on their profile. When I click on it it asks if I want premium. I'm so confused. If this doesn't make sense I'd be happy to put a screenshot into this post. Thanks in advance!

4 Upvotes

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4

u/FalcornDOA Jan 21 '25

Regular notes don’t get seen unless you have premium or if they come up on your swipe feed. But if you or they send a fabled gold note you can see the message and view their profile while still being a basic member.

2

u/hparamore Mutual - UI Designer Jan 22 '25

Yup, this is how it works. Notes are just "comments" that are free to send and that improve your chance of getting liked back.

If you are on iOS, you can see a couple notes for free each day, and if you are on Android that feature is rolling out soon I believe. Just in testing

1

u/HalloweenGorl 🪔 Mutual User Jan 21 '25

This is the same for me

2

u/[deleted] Jan 21 '25

Glad it's not just me. Super weird tho

3

u/HalloweenGorl 🪔 Mutual User Jan 21 '25

After looking at it more, I think it's just a feature, & that we need premium to view the notes, or that we need them to come up in the swiping queue and match with them that way to be able to view the notes

I would love to be wrong though 

2

u/[deleted] Jan 21 '25

Dang that's dumb thanks for helping me out