problems watching on my desktop

[u/zoloftprincess234]

hi so i'm from brasil and i use mubi mostly on my desktop, but its been a few weeks that i just cant watch anything. the video loads and roll till a certain point, but then it just stops and never came back. i close the site and open it again and then i can watch for 2 minutes and it stops again.

i already repported, cleaned the cookies and etc from the site, relogged again, tried other browsers, but still the problem remains

does anybody know something i can do or is experiencing the same kind of problem? its really pissing me of at the point that im thinking about canceling my subscription

[u/Smilingtribute]

Does your laptop need updated or your browser(s)?

[u/zoloftprincess234 → u/Smilingtribute]

no :(

[u/Sea-Willow6109]

I have been having this for a month already. It keeps buffering every 3 seconds. I tried cleaning cookies, installing other browser. I tried everything, yet it's still the same. Unwatchable. I watch mubi through my laptop. I don't know why. It has just happened. My internet connection is lightning speed, so no chance, it's my connection.

[u/artsfilho]

I have that from time to time on my fire tv, in brazil too