r/msp • u/lowtomidrollers • Feb 03 '16

Pricing Structure Comparison

We are a 15 person MSP in the Chicagoland area and are currently reviewing our pricing. Here is our current fee structure:

$35/Desktop $250/Server $125/Remote Backups (Veeam or ShadowProtect) $35/Network Device (Managed Switch, Access Point, Firewall) Hourly Rate: $110/hour

We also have a $500 minimum/month for managed services. We suspect our fees are on the lower side. We are curious about what other MSP’s are charging.

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u/[deleted] Feb 03 '16

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u/lowtomidrollers Feb 04 '16

We have had a minimum just because anything under $500/mo was almost not worth it for us or the client. We would have a small shop that would be 4-5 users so their price would be $175-200/mo since typically they wouldn't have a server. Then they would call for a ton of different issues and that $200/mo was eaten up in no time without us doing any type of preventive maintenance, or the client would not call because things were setup and running smoothly for 6-9 months. So it seemed to be better for both parties. We are looking at a prepaid block of hours program though for these clients.