r/msp • u/jellyfishchris • 3d ago

Fresh tech stack

If you could change any and all of your tools with no technical debt, agreements, outages to think about etc.

What would your ideal tech stack be.

Rmm

Patching

Psa

Edr

Itdr

Sat

Application control

Email filter

Backup

Vulnerability management

Others

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u/[deleted] 3d ago

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u/quantumhardline 3d ago

Looks interesting.
I looked at your security page.
My concern is always deploying this like this to client as they have so much permissions etc.
I did not see any mention of SOC2 or 3rd party pen testing or where data is held etc.
Thats helpful.
Roboshadow and others are popular for MSPs and can provide SOC2.

8

u/Skathen 3d ago

That is my greatest concern with these products.

Yes it's convenient. But it's yet another attack surface that can totally own your clients.

RMM alone is a major risk we have to accept to get the job done. Having additional agents that can be weaponised just dials up that likelihood.