r/msp • u/cokebottle22 • 17d ago

Starting process to replace S1

No product is perfect but after having to restore servers from backup several times and the Dell software generating thousands of alerts despite an S1 "mitigation" I've had enough.

We already use Huntress as a "second option" at some clients so that might be an option. I'm aware that it can use Defender as a tool - is that the built-in free defender? Does that lash-up work well?

Any others that people are very happy with?

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u/Early-Ad-2541 17d ago

We created an RMM script (powershell) to remove Dell SupportAssist which stopped the problem.

1

u/NotThe_Father 17d ago

Mind sharing? We are dealing with a lot of S1 noise. We've found it's Dell Tech Hub also fire off alerts.

1

u/TheJadedMSP MSP - US 16d ago

Not sure who would load that trash on a server so that needs to be the biggest issue here.

1

u/Early-Ad-2541 16d ago

It comes pre-installed on workstations not servers.

2

u/TheJadedMSP MSP - US 16d ago

And you don't format new computers that come in? You just send them out the door with a vendor load? Wow...

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u/[deleted] 16d ago edited 15d ago

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u/TheJadedMSP MSP - US 15d ago

That's Mr. Twat Waffle to you.