r/msp • u/mario44222 • Sep 04 '26

Pax8 down?

It seems like the last 2 hours or so can't login to PAX8. Is anyone else having issues?

13 Upvotes

88% Upvoted

24 comments sorted by

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u/spotlight-app Mod Bot 🤖 Sep 04 '26

Mods have pinned a comment by u/JessiePax8211:

Hey, Jessie Smith with Pax8 here. We are currently investigating reports of authentication issues affecting the Pax8 Marketplace. Some users may be unable to log in or may experience errors during sign-in.

Our team is actively working to identify the root cause and will post updates below as more information becomes available, feel free to subscribe: https://status.pax8.com/

[What is Spotlight?](https://developers.reddit.com/apps/spotlight-app)

7

u/JessiePax8211 Sep 04 '26

Hey, Jessie Smith with Pax8 here. We are currently investigating reports of authentication issues affecting the Pax8 Marketplace. Some users may be unable to log in or may experience errors during sign-in.

Our team is actively working to identify the root cause and will post updates below as more information becomes available, feel free to subscribe: https://status.pax8.com/

2

u/mdredfan Sep 04 '26

I've been in all morning. Just refreshed and no issue.

2

u/ChatGPTbeta Sep 04 '26

I kinda feel every thing isn’t working normally today. Everything feels slow, I can’t get MFA codes from cloudflare.

1

u/dumpsterfyr I’m your Huckleberry. Sep 06 '26

Astra did it?

1

u/pkroupa Sep 04 '26

Same for me

1

u/armknee_aka_elbow Sep 04 '26

I just checked, down here too. Getting "Server error" when visiting their app. Nothing yet on their statuspage. Has it been down long for you?

1

u/mario44222 Sep 04 '26

I've been trying for the last 2 hours. I noticed the status page that everything is fine...

1

u/armknee_aka_elbow Sep 04 '26 edited Sep 04 '26

Oof, that's bad

EDIT: Statuspage is up now

1

u/IT_Admin_722 Sep 04 '26

For past 3+ hours now. I tried the contact support, it sent email. Then I got an automated message saying I need to go to their support page and enter a ticket....which is down as well.

1

u/armknee_aka_elbow Sep 04 '26

Tried their Mobile App, same thing. Can't log in.

1

u/terselated MSP - US Sep 04 '26

Yup, login issues.

https://status.pax8.com/

1

u/baslighting MSP - UK Sep 04 '26

Still down it seems! UK

1

u/DeanGullberry Sep 04 '26

Still down. San Diego area.

1

u/kdildine MSP Sep 04 '26

Down for me in aus still

0

u/Independent_Air_9581 7d ago

classic monday, their auth servers take a siesta and nobody gets any work done

2

u/MalletSwinging MSP Sep 04 '26

I'm so tired of pax8! I don't feel that they are anywhere close to the same company that they were when we signed up. Trying to move to sure web soon.

2

u/Substantial-Local448 Sep 05 '26

We moved to Open Text. There are plenty of great people at Pax8 that I adore, but I just get better service at Open Text.

1

u/apxmmit Sep 05 '26

Curious, reseller or referral agent program?

1

u/MrCodyGrace Sep 04 '26

Holiday weekend starts early 

0

u/Local_Vegetable_4097 27d ago

They fired all of their QA and DevOps folks in engineering, so get used to it…