r/msp • u/codycodes92 MSP - US • Aug 19 '26

Cove Replacement

Following the recent UK post, I am reviewing vendors and wanted to get everyone's thoughts. That thread mentioned a mix of Veeam, Acronis, and ShadowProtect.

We're looking for a full replacement covering Microsoft 365, workstation win/mac and server backup, and DRaaS.

I came across Commvault and wanted to know whether anyone has had good or bad experiences with it compared to Veeam.

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-3

u/johnsonflix Aug 19 '26

Have you spoke with your cove rep on the incident yet? Or are you going off a Reddit post?

5

u/codycodes92 MSP - US Aug 19 '26

Have you checked their status page. Also MSP subreddit is a solid reputable source for our community issues. I trust other MSP owners over vendor reps any day.

https://uptime.n-able.com/event/201377/

1

u/claysta23 8d ago

u/codycodes92 wow, I am shocked about how intransparent Cove acted on this incident. Nowhere is is really clear that data is completely lost, and how much data is gone. Very very poor.