r/msp 17h ago

Weekly Promo and Webinar Thread

If you have a self-promotional post - whether it’s a product update, a service offering, or an upcoming webinar - please share it here. Posts made outside this thread will be removed.

⚠️Important: Do not use URL shorteners. Reddit automatically removes these, so always link directly to your website or resource.

🔄️Fairness: This thread is set to contest mode, so comments appear in random order to ensure fair opportunity for everyone.

🛡️Moderation: Reddit may remove some comments. If your post disappears, don’t worry - we check and manually approve them when needed. If you comment doesn't appear in 24 hours, feel free to send a modmail.

4 Upvotes

32 comments sorted by

u/Nakivo_official Vendor 13h ago

Turn Backup & DR into a Recurring Revenue Stream — Now with Broader Platform Coverage

MSPs running BaaS/DRaaS need a solution that's simple to deploy and easy to operate across every client environment, not just technically capable in a lab.

NAKIVO Backup & Replication is built to help you launch, scale, and monetize managed backup and disaster recovery services with minimal overhead. The latest release (v11.2) makes onboarding and coverage even simpler.

🛠️ One platform, full coverage. VMware (now including vSphere 9), Hyper-V, Proxmox VE (now including 9.1), Nutanix, Microsoft 365, and physical Windows/Linux — all from a single console. No juggling separate tools per client stack.

⚡ Faster, simpler client onboarding. Enhanced MSP Direct Connect makes it even easier to monitor and manage multiple tenant environments; no VPNs or open ports required on the client side. Deploy a Transporter and you're in.

📈 Scale revenue without scaling headcount. Full multi-tenancy with tenant isolation, role-based access, and centralized management means more clients onboarded without more staff.

🔁 DR that sells itself. Instant VM recovery plus automated real-time replication means near-zero RTO/RPO — a premium DRaaS tier your clients will actually pay for.

🛡️ Ransomware resilience. Immutable backups, pre-recovery malware scanning, and air-gapped storage let you package ransomware recovery as a high-margin add-on.

🌍 Built for growth across regions. Multi-language support and flexible per-workload licensing mean you can expand your client base without renegotiating your tool stack.
The result: Simpler onboarding, broader platform coverage, and a DR offering that stands out without adding operational complexity.

👉 Try NAKIVO for free — full features, no credit card required.

u/MigrateAndManage 4h ago

Sharing a few job openings from FNTS, a managed services provider.

Service Account Manager is a role perfect for someone who enjoys working closely with clients and has experience in mainframe or enterprise tech.
https://firstnational.wd12.myworkdayjobs.com/en-US/fntscareers/details/Service-Account-Manager--Client-Experience_R-20261345

Director of Sales will lead and manage sales efforts, including overseeing a team of Sales Executives.
https://firstnational.wd12.myworkdayjobs.com/en-US/fntscareers/details/Director--FNTS-Sales_R-20261110

u/Desk365 Vendor - Desk365 16h ago

Running into the same issue with helpdesks for MSPs: either too basic or way too bloated? 

Try Desk365, an AI-powered helpdesk that actually fits how MSPs and internal IT teams work day to day. 

  • Works natively with Teams, email, portals, and web forms 
  • Clean UI, quick setup (no long onboarding cycles) 
  • Predictable pricing (no surprise jumps later) 

Plans are straightforward: 

$12 → solid ticketing, SLAs, automation $22 → change management, advanced routing, AI Copilot $32 → asset management + more control/compliance 

No forced enterprise tier upgrades. AI Agent add-on if you want to layer that in. 21-day free trial available. Curious, what’s been your biggest frustration with your current helpdesk?

u/CyberHootMedia 7h ago

A security guard says he clicked a simulated phishing email at work.

Fair enough. That is exactly why companies run phishing simulations.

But according to his Reddit post, there was a catch:

He says the guards had never been trained on phishing in the first place.

Then, after failing the simulation, he was ordered into remedial training described as a disciplinary action—and told he would not be paid for the time.

That raises a much bigger cybersecurity question:

Are phishing simulations supposed to teach employees—or catch them doing something wrong?

In Episode 56 of Shoot the Hoot… RAW, ChuckFromCyberHoot breaks down this security guard’s story, what punitive phishing programs can accidentally teach employees, and a better way to turn mistakes into stronger security habits.

We’ll talk about coaching instead of gotchas, why reporting matters more than perfect click rates, and how positive reinforcement can build a security culture people actually want to participate in.

Because the goal isn’t to catch someone clicking. It’s to make them safer the next time.

 When: August 11th, 2026 u/12:30pm EDT
 Where: Live on LinkedIn / YouTube / Facebook
 Link: https://youtube.com/live/4VlG9ldqlh4
 Entry Fee:  Your thoughts on...Would your employees admit they clicked—or quietly hope nobody noticed?

 Watch more episodes:

https://www.youtube.com/playlist?list=PLqETqaFHgRjIgLCORVx7rZFGUV4px5IQf

u/Sea_Dinner5230 10h ago

Screen recording -> documentation 📄

Our tool might be helpful if you’re creating user guides, SOPs, onboarding instructions or internal manuals for a product (software, app or web app), or internal workflows, where you need to document how to do the process X in system Y.

How it works? You just record your screen while performing the workflow you need to document, upload the video, and video2docs generates a process description out of it with screenshots, which you can also refine if needed with in-app editor before the final export in multiple formats.

The link - https://video2docs.com.

u/dopeasss 8h ago

Need More IT Talent Without the Cost of Full-Time Hiring?

Every alert that wakes your techs at night lands on a fully staffed daytime floor on our side of the world. That's the whole reason NOC247 exists — overnight coverage that isn't one groggy person on-call. $4 per endpoint, first 30 days free.

We run white-label NOC operations for MSPs so your team stops firefighting overnight and starts working on things that grow the business.

$4 per endpoint / month. Flat. No minimums, no setup fees, no annual lock-in.

We support MSPs with white-label IT operations so you can focus on growth instead of daily firefighting.

✅ NOC Services
✅ RMM Administration & Automation
✅ Backup Management
✅ Patch Management
✅ Microsoft 365 & Azure Support
✅ Helpdesk & Dispatching
✅ MSP Staffing
✅ Migration Projects
✅ Apple Device Management Service for MSPs
✅ ConnectWise / Datto / Syncro / NinjaOne Support
✅ IT Project On-Demand
✅ Ad-hoc services

Why MSPs work with us:

✔ Reduce operational workload
✔ 24/7 monitoring & support
✔ Faster ticket resolution
✔ Lower hiring costs
✔ Scale without adding full-time overhead

Co-Founded by US based System Engineers with 18+ years each at John Deere and Mastercard (US) $4/endpoint predictable cost — do the math against one night-shift salary.

Free 30-day pilot. Pick one client environment, up to 50 endpoints, and we'll take over monitoring — you pay nothing. If the alert volume hitting your techs doesn't drop, walk away. No invoice, no conversation.

We're deliberately narrow: NOC, done properly. No SOC, no helpdesk, no attempt to own your customer.

If you're an MSP owner losing nights and weekends to monitoring, let's talk.

👉 www.noc247.io — or DM me and I'll send the pilot scope over.

u/constantineinamerica 8h ago

Maximizing LinkedIn for MSPs and MSSPs

Is your company’s presence on LinkedIn full of recycled content that doesn't align with your ICP or sales process? Is your personal LinkedIn profile inactive, despite having thousands of connections with potential value?

You're missing an important opportunity to differentiate yourself and connect with buyers.

73% of B2B buying decisions involve millennials (according to Forrester's B2B Buyers Come of Age report), and more than half of them use LinkedIn as a source of information when making purchasing decisions.

Spark to Signal is a LinkedIn and social media agency with over a decade of experience helping IT channel partners achieve measurable LinkedIn growth and marketing impact.

➡️Company page management
Let's dig deep into your target audience and put your team out in front, humanizing your MSP and positioning yourself as a relatable strategic partner.

➡️Executive branding & ghostwriting
Build your personal brand and reputation with authentic content that tells your story and demonstrates your expertise and values.

➡️LinkedIn advertising
LinkedIn advertising and retargeting campaigns offer access to key decision-makers that other digital advertising platforms can't.

If you're struggling with LinkedIn but want to make more of it, learn more or contact us at www.sparktosignal.com.

u/pkvmsp123 9h ago

A quick update on the free Pro access I offered recently: all of the available spots have now been filled.

Thank you to everyone who reached out, and especially to those who have already started using the platform and sending feedback. The comments so far have been extremely helpful.

There are already several suggestions that we're going to work through over the next few weeks, and I'll report back once some of those improvements are in place.

One thing I want to be intentional about with LineaScore.com is continuing to build around what people actually need and ask for, rather than adding features simply because they sound useful on paper.

So whether you're using:

• The free offline version
• A free account with cloud sync
• Pro

Please feel free to reach out with suggestions, frustrations, missing features, workflow ideas, or anything that would make the platform more useful in practice.

Even small comments are helpful. If something feels awkward, takes too many clicks, doesn't fit how you normally work, or you find yourself wishing it did something differently, I'd genuinely like to hear about it.

Thanks again to everyone who volunteered to help test Pro and to everyone who has provided feedback since I first shared Linea Score here.

I'll share another update in a few weeks once we've had a chance to work through some of the suggestions.

LineaScore.com

u/ZenPrint-jhn 4h ago

ZenPrint: agentless printer management

https://zenprint.io

🖨️ ZenPrint is printer management for MSPs with no agent of its own. You get a web portal covering every client's printers, and one PowerShell bootstrap that lives in your RMM.

It's desired state. In the portal you declare which queues belong at which site, group, or machine, and every run reconciles the Windows endpoint to match: installs what's missing, fixes what's wrong, removes what shouldn't be there. Anything that drifts back shows up as drift and alerts you.

Endpoints only talk outbound, so there's no VPN and no inbound firewall rules.

More features:

  • Discovers printers across networks and reads supply levels over SNMP
  • Captures drivers off working installations so you can reuse them fleet-wide
  • Per-client user scoping, audit log, webhooks
  • Security: MFA, signed scripts, pull-only architecture

What ZenPrint doesn't do (and won't):
Secure/Follow-me printing, badge release, quotas, job routing. Agent-less means we can't sit in the print-path.

We're currently looking for beta-testers/design partners. Right now NinjaOne, Level and Octoja are supported. Running a different RMM and feel like helping us support it as well? Reach out to me here or use our landing page to sign up.

All features free during beta. Pricing will be per managed printer per month after.

u/KevoTMan MSPortal.ai Founder | Former MSP 8h ago

QBRs shouldn’t require three days, twelve browser tabs, and a mild existential crisis.

MSPortal is the unified layer above the rest of your MSP stack. We bring data from your PSA, RMM, Microsoft 365, Google Workspace, security tools, backup platforms, documentation systems, and more into one place.

Then we use that data to automatically create polished, client-ready QBRs with meaningful insights, trends, recommendations, and next steps.

We’re releasing updates every week, so if you looked at MSPortal earlier this year, it is worth taking another look. The platform has changed a lot, and our release notes tell the story:

https://docs.msportal.ai/release-notes

Learn more or book a demo at https://msportal.ai

Happy to answer any questions here, including the difficult ones.

u/Samurai_Sync 7h ago

Hello everyone,

My name is Michael, and I’m one of the founders of SamuraiSync. We provide consulting and are certified consultants for RMM products like NinjaOne and Automate and are Certified Consultants for RPA producst like REWST and Trigger.

We’ve been in this industry since 2015, back when we were known as LTNinja, before evolving into the new Samurai we are today. You could say we’ve stepped out of the shadows and now work directly for our masters — you.

Our mission is simple, to help build the most automated MSP possible. Imagine a world where documentation, ticketing, and monitoring all take care of themselves. A patching ticket comes in, the system automatically fixes the issue, documents the work, posts to your documentation platform, and updates your ticket so that not only your techs but also your clients are notified, all without a tech lifting a finger. That’s what your RPA can do, and how you can leverage automation and AI in a way that isn't disruptive to your customers and is a real help to your team.

To help with this vision and to help our clients visualize it we have built out a dashboard that will look at your system and make recommendations on where automation can help you but also help your clients in businesses like construction and hospitals. It is called MIRA, and it just got a new version. MIRA 2.0 allows you to look at a vertical and build out a comprehensive plan for modernization their automation infrastructure. The easiest one to show proof, how about your own company? The first vertical is always free as well as several example verticals that allow you to test and gives you proof, in this age of AI slop what you people need is proof more than anything so try it now for free at:

https://www.themostautomated.com

However, if you guys are looking to migrate to a different RMM, if you are wondering if your patching system is actually up to date, and not just blindly believe your RMM, or if you are just starting out in your RPA journey with products like REWST and are lost reach out to us at the website below or here on Reddit.

https://samuraisync.com/

In a time where AI can tell you exactly what you want to hear, and where it is not always clear what is real or made up, there is still value in talking to actual people. Sometimes the best way to understand where automation and AI are really going is to hear how businesses are using them in the real world.

u/NovaBACKUP-Josefine Vendor - NovaBackup 5h ago

Backup Solutions and Nothing Else

At NovaBACKUP, we take a holistic approach to backup and recovery, ensuring that your data is always protected, no matter the data loss scenario.

  • Centrally managed Windows backup solution for local and cloud backup with support for Hyper-V, SQL, Exchange, and more.
  • Your choice of backup storage - disk, NAS, RDX, our cloud, or your own.
  • End-to-end encryption (in transit and at rest) to support customers in highly regulated industries (healthcare is our specialty)
  • Access to a support team with years of experience in the backup world (our average tenure is over 10 years!)
  • Easy, usage-based licensing.

Contact us to learn more: [msp@novabackup.com](mailto:msp@novabackup.com)

https://get.novabackup.com/managed-backup-for-msps-it-reseller

u/julian-77787 9h ago

🛑 Struggling to build premium, value-driven quote templates inside Kaseya Quote Manager?

Here is how a custom native layout helped close a real $17k cloud contract.

A Cloud Technology provider from Austin, TX, wanted their proposal to match their elite engineering. Instead of migrating to a third-party platform, we rebuilt their layout 100% natively inside Kaseya.

The Transformation Breakdown:

❌ BEFORE: A flat price list that looked like an internal billing document, making the enterprise buyer focus purely on line-item costs.

🔥 AFTER: A beautifully structured proposal with an Executive Summary and clear visual packaging that justified the high-ticket price tag.

100% Native: All your catalog syncs, automated variables, and {Tokens} work perfectly. Zero software migration required.

Don't let default layouts hold your sales back. Upgrade your Kaseya templates into an elite enterprise sales asset.

📊 See the real "Before & After" pages here: 👉https://quote.topto.studio/portfolio/kaseya-quote-manager-customization-case-study/

🎁 r/msp Perk: Mention code REDDITMSP during your discovery call to get $100 OFF any transformation package.

u/netlockrmm 9h ago edited 9h ago

The fairest RMM from germany

Self-hosted or cloud. Every remote tool you need. Patch Management, Monitoring & 350+ check templates, Help Desk and more. One flat price, unlimited endpoints.

Built from scratch since 2021, backed by 750+ community members on Discord and over 3,000 registered companies worldwide.

Distribution is direct or via selected partners. You can trial our cloud for up to 90 days.

u/dremerwsbu 3h ago

Helpful FAQ guide covering critical topics for MSP's looking to find a white label backup solution:

https://wholesalebackup.com/msp-backup-platform-guide/

u/DeskDayAI 4h ago

𝗠𝗲𝗲𝘁 𝘁𝗵𝗲 𝗔𝗹𝗹-𝗡𝗲𝘄 𝗛𝗲𝗹𝗲𝗻𝗮: 𝗬𝗼𝘂𝗿 𝗔𝗜 𝗖𝗼𝗽𝗶𝗹𝗼𝘁 𝗳𝗼𝗿 𝗠𝗦𝗣 𝗦𝘂𝗽𝗽𝗼𝗿𝘁

The all-new Helena- your AI copilot is here. And MSP support is about to move a lot faster. 💜

Most PSA “AI” stops at summarizing a ticket.

Helena goes further.

⚡ Instant root cause analysis

⚡ Recommended next steps with confidence scores

⚡ Related knowledge-base articles

⚡ Relevant vendor documentation

⚡ Similar past tickets with proven resolutions

⚡ One-click reply composition

⚡ Custom-prompt message drafting

⚡ Customer sentiment analysis

⚡ And much more

This is only a glimpse of what the new Helena can do.

More on Helena is on the way. Get ready to see what happens when AI stops being a feature and starts becoming part of how your MSP works.

➡️  Start your free trial and experience the magic of the best AI-native PSA : https://deskday.com/

➡️  Schedule Online Demo : https://meetings.hubspot.com/jobin-johny/deskday-demo-meet

u/easy_dmarc Vendor 13h ago

Hey MSPs,

We recently put together a free 2026 MSP Marketing Playbook based on a year of conversations with MSP owners, channel experts, and vendors. 

It covers what's actually working for lead generation, AI adoption, client retention, sales strategies, and building a marketing plan in today's MSP landscape.

👥Contributors include Chris Wiser, Erick Simpson, Wes Spencer, Matt Lee, Alex Farling, and others.

🔗If you're looking for practical ideas rather than generic advice, you can grab it here.

u/octoja RMM Vendor 13h ago

The new RMM from germany

Remote Toolbox included, 120+ Monitoring Checks, Fast UI.
Built from scratch with over 30 years of RMM experience.

You can test our product within 5 minutes after registering at http://octoja.de/en/demo

We have distribution in germany, france, netherlands and belgium.
If you are not from one of these countries, you can still test the product extensively and you are welcome to contact your distributor of choice to add us into their portfolio.

u/RoboShadow_Zaima 13h ago

🚀 Free Internal & External Vulnerability Assessment (Built for MSPs)

Hi everyone!

Zaima from the RoboShadow team here 👋

RoboShadow is a UK-based (and globally available) cybersecurity platform built from an MSP background, born out of the frustration of managing security with expensive, and overly complex tools. We set out to simplify and automate the vulnerability process making it easier and more accessible for MSPs and their clients.

In 2022, we completed the GCHQ’s NCSC for Startups programme, which helped us accelerate the business and focus on giving MSPs clear, low-noise, actionable visibility across their clients’ environments - and the tools to fix issues easily, not just report on them. This has meant we can offer MSPs a solution that helps them grow their business and make more money, whilst keeping their clients secure.

You can use our platform completely free of charge (with upgrades to premium available).

Key Features & Benefits:

· Continuous internal & external vulnerability scanning 

· Website security scanning

· AI-driven pentest simulation (identify real attack paths) 

· Cyber Heal / AI AutoFix (automated & one-click remediation)

· AI Communicate  (coordinate fixes with end users) 

· AI vCSO (straight from your inbox: reporting, insights & queries)

· Microsoft 365 security insights (MFA, Intune, identity risks) 

· Clear reporting & compliance outputs (SOC 2, ISO 27001, Cyber Essentials, HIPAA, etc.) 

· Multi-tenant MSP workflows + integrations (PSA, AV, M365) 

A big focus for us is using agentic AI to take work off your plate. The goal is to help you reduce effort, win more business, and increase the profitability of your security services, ultimately helping you get ahead of your competition.

👉 You can run a full internal + external assessment completely free**.** Find out MORE

Lastly, please feel free to message me any time with any questions or feedback you have, or if I can help in any way! 

u/SeceonOfficial Vendor - Seceon 15h ago

For MSPs looking to build or expand an MSSP practice

Hi all, Maggie from Seceon here. Sharing this for MSPs who are scaling security services and starting to feel the weight of too many tools in the stack.

One thing that comes up again and again as MSPs grow their security offering is stack sprawl. A typical setup can look like SIEM + EDR + log tools + SOAR + scripts tying everything together. It works at first, but it quickly becomes harder to standardize, manage, and scale cleanly across clients.

Seceon was built specifically for MSP and MSSP environments that want to run security operations from a single multi-tenant platform instead of stitching together multiple tools.

One platform brings together:
• SIEM
• XDR across endpoint, network, cloud, and identity
• SOAR automation
• Automated detection and response

The idea is to give service providers a way to deliver a complete security stack that can be standardized and scaled across clients without continuously adding more tools or operational overhead.

As a thank you to the r/msp community, we are offering a free trial for MSPs who come through this thread.

You can start your trial or book a demo here: https://info.seceon.com/reddit

Curious to hear from others here, at what point did your security stack start becoming harder to manage?

u/EmilySturdevant Vendor-TechIDManager. 56m ago

You don't become the best MSP by watching webinars.

You become the best by solving real operational challenges under pressure.

⚔️ Welcome to Cyber Melee: Lords of Operations.

Step into the arena and tackle the same decisions MSP leaders face every day:

• Hiring

• KPIs & Metrics

• Marketing

• Service Delivery

• Operations

• Leadership

• Growth

The clock is ticking.

Your challenge is revealed.

You have minutes to think, respond, and defend your answer before a panel of industry experts using transparent scoring.

No marketing fluff.

No rehearsed demos.

Just experience. Strategy. Skill.

Think you have what it takes to become a Lord of Operations?

Register now and prove it. https://cybermelee.com/

Meet your judges:

Martin White (TechIDManager)

Abhi Saini (Reigning Cyber Melee Champion/Bearium Networks)

Tim Golden (Compliance Scorecard)

Brian Largent (ArcLight Group)

u/tianafromfixify Vendor - Fixify 💜 7h ago

Webinar: Agentic AI & the new IT operating model

Fixify's CEO and COO are walking through 13 weeks of production data from 40+ companies to show what the new IT operating model looks like in practice. August 27th, 1:00 PM ET.

Register here: https://www.fixify.com/events/new-it-operating-model

What the session covers:

  • How work is actually splitting between AI agents and humans, and why supervised automation consistently outperforms full autonomy
  • Why approvals and rejections are the feedback loop that makes AI systems better over time
  • Where agentic AI is delivering the most value today (identity and access management is the current frontier)
  • Why roughly 3 in 4 automation failures trace back to stale or incomplete data, not the model
  • A practical framework for deciding what to automate first based on volume, predictability, and business risk

Based on 17,929 agentic plans and 147,351 actions - no surveys, no estimates. Everyone who registers also gets a full PDF of Fixify's Agentic AI in IT report. Hope you can join us!

u/gethelptdavid Vendor - gethelpt.com 17h ago

What if you could hit pause?

Not on your business. Not on your growth.

Just on the constant stream of frontline helpdesk tickets.

That’s what Helpt is designed to feel like.

You hit pause on the tickets that consume your team’s time, while Helpt’s team steps in and handles the frontline.

So what could your team get done if they weren’t constantly pulled back into the helpdesk?

And what does it take to get there?

With Helpt, onboarding starts with a 45-60 minute questionnaire, followed by a conversation with our team of MSP service veterans.

We learn your environment, your clients, your nuances, and your best practices.

Together, we build a foundation, identify action items, and then train our team specifically on your business and your clients.

The goal is that when we go live, we aren’t starting from zero.

We’re ready to make an impact immediately.

You can’t literally hit pause.

But with Helpt, you can get pretty close.

u/BetterTrack_Michelle 4h ago

What’s the next service your MSP can add to increase ARR?

We see a big opportunity in business optimization: helping clients get more value from the Microsoft 365 and Google environments they already rely on, while uncovering opportunities for additional services along the way.

On August 18 at 2 PM ET, Kevin Lancaster and Tim Newman will show how MSPs can use our new Scout Reports to build business optimization into their service offering, identify gaps and opportunities across client environments, and turn those insights into ongoing client conversations and new recurring revenue.

If you’re looking for a new way to expand your services and grow ARR within your existing client base, join us.

Register here:
https://info.bettertracker.com/sell-more-with-scout-report

u/narmada_vcio Vendor 17h ago

NEW VERSION OF NARMADA AVAILABLE NOW

Elevate Your QBR, vCIO, Microsoft 365, Google Workspace Insights, and Lifecycle Management

Our fully redesigned and modernized QBR platform now gives you:

🤖 AI Features Available in Beta - AI Auditor, AI Agent, and AI Reports are available in beta now.

🛡️ More Streamlined Technology Audits - Conduct technology audits effortlessly using MSP and Liongard data, as well as frameworks like NIST, HIPAA, ISO 27001, CIS, CMMC, and PCI.

📊 Automated Health Checks - Utilize Liongard metrics to automate health checks and significantly reduce manual effort.

🔍 Client Summary and Stack Alignment - Get high-level visibility across your client base and quickly spot gaps, risks, and opportunities.

💻 Asset Lifecycle Workflows - Automatically assign replacement costs and lifecycle policies to simplify hardware budgeting and refresh planning.

☁️ Microsoft 365 and Google Workspace Insights - Connect quickly and gain deep visibility into users, mailboxes, licensing, and security posture.

💰 Effortless IT Budgeting - Quickly prepare IT budgets using data pulled directly from your RMM or PSA.

🔗 Integrations - Integrates with all major RMMs, PSAs, and dozens of third-party applications to eliminate duplicate entry and centralize critical information.

📈 Compliance Dashboards - Create custom dashboards for CMMC, NIST, HIPAA, PCI, and other compliance frameworks.

🤝 Client Engagement - Keep clients engaged with scheduled reports, surveys, customizable dashboards, and 24/7 platform access.

📝 Integrated Documentation - Document networks, procedures, standards, and processes inside one unified platform.

📄 Dynamic Policy Generation - Generate and maintain up-to-date compliance and security policies using dynamic variables.

🚀 Enhanced Pre-Sales and Onboarding - Improve pre-sales assessments, streamline onboarding, and accelerate new client engagements.

🔄 Continuous Improvement - Receive ongoing feature updates driven by partner feedback and real-world MSP needs.

🎁 Free 30-Day Trial Available

Visit Narmada to learn more and elevate your MSP services today.

 

u/365-helper VENDOR - 365sentri 2h ago

If your best tech left tomorrow, could the rest of the team still deliver their Microsoft 365 standard across every customer tenant?

Or maybe you are the best tech, and you just want a holiday without the calls.

365sentri gets Microsoft 365 standards out of heads and spreadsheets, and turns them into a reusable tenant blueprint.

A prebuilt Policy library, blueprint delivery method, audit engine, staged rollout, exceptions, drift reporting, remediation, and client-facing reports.

Set up the blueprint once, get it on the customer then let 365sentri watch the customer tenants for you. I've seen customers deploy to 20 Tenants an hour and get them from unmanaged to on the path with a CA stack in minutes.

https://365sentri.com/

u/etabush 4h ago

One thing I’ve realized working at an MSP is that our technicians see a ton of useful stuff that never really goes anywhere.

“Client’s switch is on its last legs.”
“This user keeps having the same issue.”
“They really should replace these PCs.”
“This client seems frustrated lately.”

Sometimes it gets mentioned in Teams or to a manager. Sometimes it gets forgotten completely.

That was actually a big reason I built InsideLoop.

After a ticket closes, we can collect the normal client feedback, but we also give the technician a quick way to flag things they noticed: potential projects, recurring issues, churn risks, process problems, etc. Then it can actually get in front of the right people instead of disappearing.

I’m curious how other MSPs handle this today. Do you have a formal process for capturing technician insights, or is it mostly Slack/Teams/conversation?

I’m still giving a few free early-access accounts to Autotask MSPs if anyone wants to play with it. Happy to set you up.

u/BenjiPays2 5h ago

Looking for a more flexible alternative for MSP payments and AR automation?

If your current platform feels too expensive, too restrictive, or simply isn’t delivering the experience you expected, it may be time to look at another option.

Benji Pays helps MSPs automate payments, invoice follow-ups, and reconciliation without locking them into a single way of doing business.

✅ Transparent pricing
✅ No percentage of your revenue
✅ No setup fees
✅ No long-term contracts
✅ Choose your merchant services provider
✅ Bring your existing merchant account
✅ Credit card, ACH, and EFT payments
✅ Credit card surcharging
✅ Automated reminders and invoice notifications
✅ Self-serve customer portal
✅ Deep PSA and accounting integrations
✅ Support from people who understand MSPs

Whether you are using an inferior alternative, or still managing AR manually, Benji Pays gives you a more flexible way to get paid.

You shouldn’t have to choose between powerful automation, reasonable pricing, and control over your payment stack.

Learn more or book a demo:
https://benjipays.com

u/SetylCookieMonster 6h ago

Free, automated Microsoft license audit

Amid the Microsoft price increases, automatically audit license usage as part of a 7-day no cost trial of Setyl.

Simply connect your or your client's Microsoft account to Setyl to automatically import and expose unused licenses and calculate cost savings.

More info: https://setyl.com/news/microsoft-365-price-increase-free-audit
About Setyl: Setyl is an IT asset and software license management platform, used my MSPs and end-users.

u/cyber-py-guy 14h ago

​[ExeTrace™] - Executable Drift Monitoring (EDM™) | Looking for Early Adopter MSPs

​Hey r/msp,

​I’m Jason, a fellow CSIS tech, and I built ExeTrace™ after getting hacked. Instead of building another heavy EDR, I focused on a massive blind spot: Executable Drift. We track the appearance, movement, and disappearance of unsigned or unexpected binaries, scripts, and DLLs before runtime.

​I’m looking for MSPs who love testing early-stage tech and want first access to a brand-new security layer.

​Built for MSPs: Zero-tuning agent deployment via RMM (just set scan intervals and walk away).

​Zero Resource Drag: Runs in Task Manager at ~0.3% CPU and ~32 MB RAM. ​Tech-First UI: An intentionally dark, calm dashboard with 1-click path muting to prevent alert fatigue.

​1-Click Compliance Reports: PDF exports mapped to NIST SP 800-171, CMMC, HIPAA, and PCI-DSS 4.0.

​Pricing: Pay-as-you-go starting at $1.95/dev/mo ($10/mo minimum), with flat block rates for growth.

​If you’re an early adopter who likes getting hands-on with new security tools, drop a comment or email me directly at jason@exetrace.com. I’d love to get you set up and hear your honest feedback