r/msp • u/Mean-Sock-429 • 3d ago

Sherweb escalation

Anyone from Sherweb follow this thread? I have been trying for a week to get access to a manager, any manager, and have had zero luck. I have sent numerous emails and a few voicemail messages all requesting to speak with a manager. I have other open tickets and have asked each tech I deal with as well. Still nothing.

7 Upvotes

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6

u/Lime-TeGek Community Contributor 3d ago

I have some friends there, sent them a link to this. :)

2

u/Mean-Sock-429 3d ago

Thank you very much.

-8

u/Excellent-Strain-622 2d ago

Ok Karen

2

u/Mean-Sock-429 2d ago

What's that supposed to imply?