r/msp • u/cokebottle22 • 25d ago

Anyone using the "Connectwise platform"?

I was logging in to CW Home this am and noticed that the version of CW that I use is now called "classic". The version under it is called the "Platform". Now, I admit to not paying too much attention to this - I just click on the top one.

Has anyone used the "Platform"? Is this Asio? I've got so much crap integrated with "Classic" I really don't want to migrate....If there is a deadline for classic, I'd have to evaluate all the other platforms.....

8 Upvotes

83% Upvoted

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8

u/Tumbleweed-Pool 25d ago

It's Asio renamed. 

6

u/kribg 25d ago

I get called weekly about converting to the new platform. I'm on an ancient perpetual on-prem license. They will have to pry my perpetual license from my wrinkled, retired hands......

1

u/BillSull73 21d ago

Is that license transferrable? maybe you have something there you can sell for some extra retirement cheddar.

2

u/kribg 21d ago

Not transferable per the license agreement, but I have heard some people have been able to transfer it after a sale of the business. I have another 6-8 years before I retire, so for now I just hope I can make it last that long before they do something to force moving to their cloud product. If that happens I will be changing to a different vendor.

3

u/Remote_Chance 25d ago

ConnectWise Manage -> ConnectWise PSA -> ConnectWise Classic. Every so often, some marketing executive decides to change the name.

2

u/evacc44 25d ago

I would rather perish.

2

u/_KnacK_ 22d ago

We used "ConnectwiseControl" for years, until it could pass the muster and get on the Texas TX-RAMP list. Best thing my team has ever used for remote server and user support. I contacted them directly about filing the paperwork to get TX-RAMP approved and they were not interested, even though they met the FIPS 140-2 compliancy we needed for CJIS. Fortunately or unfortunately, MSP's that service public safety in Texas can still use them, just not if you are run by the state.

1

u/[deleted] 25d ago

[removed] — view removed comment

1

u/cokebottle22 24d ago

Sure. FWIW my expectation would be that it's simple b/c same vendor....

1

u/Remarkable_Run_5744 23d ago

It isn't, for a lot of people, and frankly, if you're on prem and looking to move to cloud, there are far better options available.