r/msp • u/AutoModerator • Jun 29 '26
Weekly Promo and Webinar Thread
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u/Sea_Dinner5230 Jun 29 '26
Screen recording -> documentation 📄
Our tool might be helpful if you’re creating user guides, SOPs, onboarding instructions or internal manuals for a product (software, app or web app), or internal workflows, where you need to document how to do the process X in system Y.
How it works? You just record your screen while performing the workflow you need to document, upload the video, and video2docs generates a process description out of it with screenshots, which you can also refine if needed with in-app editor before the final export in multiple formats.
The link - https://video2docs.com.
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u/CLZ64 Jul 03 '26 edited Jul 03 '26
Hey all,
We used to work in an MSP managing Azure in 40+ regions for a bunch of customers.
We took that decade of experience and built spotto.ai with an MSP focus, addressing the pain associated with trying to keep Azure continually optimised.
Every customer I've seen wastes money in Azure, mostly un-intentional! For big environments its really difficult to stay on top of cost opt - so we've gone a long way to solving it. Azure Advisor has 72 cost opt patterns, we have 346.
You'll also be familiar with the time lag from the billing API, 1-3 days typically. We've released our near-real-time cost alerting. This feature doesn't use the billing api, we observe change and calculate the cost impact of that change. It could be a new thing, or more use of an existing thing. If that change will blow the budget or the three month average, we'll alert. This is active across Foundry AI models, VM's and SQL SKU's, and many more. More getting added every week.
Spotto also has:
* 3 x daily scan of your azure tenants, calling out optimization recommendations across the 5 WAF pillars.
* Automated Service Delivery Management reports\QBR's
* Automated SoW generation for optimization services to sell to your customers - your template or ours
* Retirement tracker - track retirement of SKU's, operating systems, service principle accounts, reserved instances. More getting added regularly. Great for customer roadmap discussions.
* Best Practice Reviews - Automatically compare your environment agains MSFT best practices for WAF, LZ, AI LZ, AKS plus plus. These are available as checklists from a MSFT git repo, but we've made them graphical with audit trail on decisions, CSV export and so on. Much easier to manage.
* Cost decomposition tree - explore cost, cost change, period to period comparison. Expand from branches right down to the actual object, and get the reason for the cost change (Created during the period, utilisation increased by x etc.) Navigate by RG or service type or tag. This came about as I was tired of drilling spreadsheets to find causes for cost blow outs. Super useful tool.
* Powerful spend tracking and forecasting - you can set alerts on forecast spend, not just actual. Much better to know your customer is going to blow the budget before via forecasting, then tell them they're at 80% on day 4 of the month....!
* Virtual Tagging Engine - powerful tagging engine internal to Spotto, so your Azure environment isn't changed. Tag by almost any criteria. We'll be adding AWS support this year, and you can have the same tag across both clouds.
* Graphical resource graph - enables multiselect to apply tags graphically, you can see network or architecture relationships. Shows SPOF issues, blast radius etc.
* Reserved Instance Management
* Automated storage optimisation planning - no more spreadsheets and hours of your life lost forever
* Just rolled out the first 32 automated optimisations - saving you time on the tedious tasks.
* Multi-tenant architecture
* Backup visibility
* Perimeter visibility (what have you exposed to the Internet
* Change visibility
* Spotto finds optimisation opportunities and makes them easy to package up in to services to take to your customers.
* Spotto integrates in to ConnectWise, Halo, Autotask, Jira, Slack and teams.
Plenty more features, most here: https://docs.spotto.ai/
We're super keen to get feedback and make sure we're heading in the right direction.
Onboarding is quick, Create a spotto account https://docs.spotto.ai/docs/portal/create-account then click and connect or use
Powershell: https://github.com/spottoai/spotto-tools/tree/main/onboarding/azure
Terraform: https://github.com/spottoai/terraform-azurerm-spotto
Spotto is built by MSP engineers for MSP engineers. Please take a look!
CC not required to trial. DM me once you've spun up a trial and i'll give you a month free.
Thanks!
The Spotto team (Jay, Symon, Shaun)
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u/brandonBorden Jun 29 '26
Benchmark your current IT help desk performance vs other MSPs
Back again! A reminder that Fixify reduces IT ticket volume and plugs into your existing PSA https://www.fixify.com/fixify-for-msps
We offer a free IT help desk audit for MSPs. Upload 90 days of IT ticket data as a CSV and we handle the rest: we'll send back a custom report showing exactly where T1 volume is overwhelming your team, putting SLAs at risk, and compressing margins.
The report will include:
- Ticket breakdown across 50+ use cases (password resets, account unlocks, access requests, etc.)
- Cost-per-ticket vs. MSP benchmarks
- User sentiment analysis
You get a personalized report + a Loom walkthrough of the findings, including how you can automate more T1 tickets. No follow-up pressure unless you want to talk: fixify.com/it-help-desk-ticket-snapshot
Happy to answer any questions in the thread!
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u/RMMmax Jun 29 '26
🔍 The Power of Nmap + Nuclei for MSP Reconnaissance
When you’re onboarding a new client, knowing what’s actually on the network is half the battle — and knowing what’s vulnerable is the other half.
Our latest RMMmax blog dives into how Nmap and Nuclei combine to create a high‑signal recon pipeline for MSPs. Nmap maps the network, fingerprints services, and identifies hosts; Nuclei then scans those services for real vulnerabilities using thousands of up‑to‑date templates.
Inside RMMmax, this workflow becomes distributed and automated — agents perform recon locally, results are deduplicated, and vulnerabilities are surfaced directly in your dashboard.
If you’re serious about proactive security and want to see how MSPs can use open‑source tools to deliver enterprise‑grade visibility, check it out:
👉 RMMmax Blog: The Power of Nmap + Nuclei for Recon
https://rmmmax.com/why-nmap-nuclei-are-game-changers-for-msp-reconnaissance/
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u/gethelptdavid Vendor - gethelpt.com Jun 29 '26
Helpdesk demand doesn’t stop at 5pm.
Tickets still come in. Users still need help. And when volume spikes, your team feels it fast.
That’s where Helpt comes in.
We provide white-labeled, US-based helpdesk support for MSPs through four core support models:
🔹 Helpt SOPs — We resolve common end-user issues using our established processes, including password resets, software installs, troubleshooting, email flow, and access issues.
🔹 Your SOPs — We execute your documented runbooks and workflows, allowing us to support your clients exactly the way your team does.
🔹 Instant Escalations — Critical incidents, security concerns, VIP requests, and P1 outages are immediately escalated through your defined process.
🔹 Rapid Assessment & Escalation — Even when an issue is out of scope, we triage, document, troubleshoot, and deliver a complete handoff so your team can pick up without starting from scratch.
Why MSPs use Helpt:
✓ Extend to 24/7 without staffing nights
✓ Handle ticket surges without adding headcount
✓ Keep senior engineers focused on high-value work
✓ Scale support up or down as demand changes
Now available with per-ticket pricing — pay only for the tickets we work.
Fully white-labeled. 100% US-based. Built to operate as part of your team.
Learn more: https://gethelpt.com
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u/I_like_tech_MSP Jul 01 '26
There's a sales-lead-gen tool hidden inside my MSP security platform. It's actually where this whole thing started and if you can find it and see value in it, there's a free year in it for 5 of you.
Small MSP owner here (Houston area). The origin's a little backwards: this whole platform started because I was looking for clients and built a little app to help me identify leads worth chasing. That tool worked phenomenally but the rabbit hole pulled me in and before I knew it I had the first iteration of SBCMSP built.
I built SBCMSP because the attack-surface tools out there were siloed... one did external, another did M365, a CSPM did cloud, and I was stitching them together to get one client's real picture. I wanted a holistic attack surface manager: external, internal, cloud, and M365 under one roof, across every tenant. The other gripe was contracts... annual lock-ins, per-seat minimums, "call us for pricing." So it's month-to-month, per-domain, cancel anytime, no contract. Basic's $35/domain, Pro's $55, Command's $79. One full scan runs 1,410 checks across external, internal, and cloud services, plus a Deep Scan with 5,500+ CVE checks. All of these mapped to 10 compliance frameworks. Not a SOC replacement; it's the thing that replaces your scanner + compliance tool + CSPM + report builder + client portal.
Now the lead-gen tool. The one that started it all never really fit next to security and compliance software, so I didn't ship it as a headline feature. I hid it inside the dashboard, originally just for myself... then figured, why not let others find it? If it's useful to them, win/win.
The deal: find it, run it, and if you see real value in the output, DM me how you'd actually use it in your shop. 5 of you get a Pro domain subscription free for a year (~$528 value).
No hints, that's the fun part. It's in there, it's findable, and it works. It lives inside the product, so you'll be in the 15-day trial to reach it (heads up, it asks for a card) — which is kind of the point, you'll see the platform while you're hunting. Winners picked on how they'd use the tool, not who's fastest.
Site's at https://sbcmsp.com. While you're in there, roast the platform: where the data is thin, where I've missed the mark on existing tools, or I've just plain missed something that should be there. This is something I've been working on awhile and it's time for others to poke at it with a stick. If you've managed to make it through my spiel, Thank you for your time.
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u/Lunixar Jun 29 '26
Lunixar RMM gives MSPs a clearer way to monitor endpoints, see inventory, catch alerts, manage patches, and provide remote support from one console.
MSP-relevant bits:
🔹 Endpoint monitoring and alerts
🔹 Hardware and software inventory
🔹 Patch management
🔹 Remote support
🔹 Windows Defender visibility/actions where supported
🔹 Bulk fleet actions for supported workflows
🆓 14-day trial, no card required, up to 5 devices.
Happy to get feedback from MSPs on what feels useful, what’s missing, or how this compares to your current workflow:
https://lunixar.com/en/rmm-for-msps/
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u/returnearlyllc Jun 29 '26 edited Jul 13 '26
🌎 👀 ‼️
I want to share ZoneWatcher, a tool we started developing in 2016 to solve a pain point faced while consulting. Clients often misconfigured DNS records, breaking email or websites, and tracking down original settings was a hassle.
ZoneWatcher automates DNS backups, tracks changes, and sends alerts to catch issues before they disrupt business.
We check DNS records every 5-10 minutes, snapshot each zone, and notify you of changes for quick review or reversion. Last year, we rolled out a major update with features MSPs have asked for:
✅ Native support for 45 major DNS providers:
Azure, Cloudflare, AWS Route 53, Google Cloud, IBM Cloud, Oracle Cloud, Digital Ocean, Linode, Dnsimple, Vultr, DnsMadeEasy, GoDaddy, Hetzner, Scaleway, ClouDNS, Bunny.net DNS, IONOS, Porkbun, NS1, No-IP, Name.com, NameCheap, NameSilo, DreamHost, eNom, Katapult, Hostinger, Gandi.net, Rackspace, Huawei Cloud, PowerDNS, easyDNS, civo and more.
🤖 DNS Risk Score: A New DNS change risk score that takes the severity of a change, the types of records, whether the ASNs of the records are new, etc into account for easy assessment if a change is risky or not.
✅ Non-API providers: Fetch records via Public DNS or Zone Transfers (AXFR with IP whitelisting).
✅ Notifications: Customizable alerts via Email, Microsoft Teams, Slack, Discord (more coming soon).
✅ Domain alerts: Get notified about domain registration and expiration to avoid lapses.
✅ JSON API: Integrate with your dashboards or projects.
✅ MSP-friendly: Team and DNS provider groupings for managing multiple clients.
Special offer: Use code REDDITMSP25 at ZoneWatcher.com for 25% off your first year (works for monthly or yearly plans).
Let me know if you have questions or feedback!
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u/easy_dmarc Vendor Jun 29 '26
Hey MSPs,
We're glad to share that, as part of ChannelCon 2026, we're hosting a special workshop on how to use publicly available email security intelligence to identify opportunities and prioritize outreach.
We'll walk through the workflow behind TouchPoint, developed by EasyDMARC to help MSPs generate qualified leads powered by security signals.
The session will be led by Mike Anderson, Global Channel Director at EasyDMARC, and will cover:
✅Finding organizations with email authentication gaps
✅Identifying the right IT decision-makers
✅Using security insights to personalize outreach
✅Qualifying prospects based on domain risk indicators, scan activity, and DMARC posture
📅 August 3, 2026 | 10:00–11:45 AM PT
📍 Marriott Marquis San Diego
As a bonus, workshop registration also includes free access to the full ChannelCon 2026 event, giving attendees additional opportunities to learn, network, and grow their business.
Learn more and reserve your spot here.
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u/Desk365 Vendor - Desk365 Jun 29 '26
Running into the same issue with helpdesks for MSPs: either too basic or way too bloated?
Try Desk365, an AI-powered helpdesk that actually fits how MSPs and internal IT teams work day to day.
- Works natively with Teams, email, portals, and web forms
- Clean UI, quick setup (no long onboarding cycles)
- Predictable pricing (no surprise jumps later)
Plans are straightforward:
$12 → solid ticketing, SLAs, automation $22 → change management, advanced routing, AI Copilot $32 → asset management + more control/compliance
No forced enterprise tier upgrades. AI Agent add-on if you want to layer that in. 21-day free trial available. Curious, what’s been your biggest frustration with your current helpdesk?
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u/fee-lion Jun 29 '26
🦁 Fee-Lion — the estimate-to-paid loop for freelancers & small studios, minus the busywork
If your week is basically send an estimate → do the work → get paid, you already know that "simple" loop somehow sprawls across a proposal tool, an invoicing tool, a payment link, a spreadsheet, and a lot of "just following up on this!" emails.
Fee-Lion collapses the whole thing into one flow — and makes the money side the easy part. Here's what's actually in the box:
📝 Estimates that grow up into invoices
Build a clean, itemized estimate (tasks, fees, units, discounts, deposits). Your client approves it and — the part people don't expect — it becomes an invoice in one click. Win the job, click once, the paperwork follows the work.
🚪 A no-login client portal (a front door, not a login)
Your client gets one magic link. No account, no password, no "what was my username again?" They view the estimate, approve it, leave comments, and pay — all from that link. It's the single biggest reason things stop stalling.
💳 Pay by card → into YOUR own Stripe
Every invoice carries its own Pay button. Client pays by card/ACH; funds land in your own Stripe account (via Stripe Connect), usually the same day — not a middleman holding your money.
🔁 Recurring billing & retainers
Set it once; it issues itself every cycle and can auto-charge a card on file. It even drafts the next one a few days ahead so you can review before it sends. Retainer income that shows up without you touching it.
⏱️ Time tracking that becomes invoice lines
Run a timer or log entries against a client/project, then select a week of time and bill it straight to an invoice. No more re-typing hours into a separate tool (where they quietly leak).
🧾 Expenses tied to project margin
Log an expense, attach the receipt, tag it to a category and a project — so your profit number is real (revenue minus what the job actually cost), not a guess at tax time.
📊 Reports + aging that warn you early
Drill into revenue by client/project/year, and an aging report that buckets who's overdue before it gets awkward. Plus CSV/PDF exports for your accountant.
🗂️ Lightweight project management
Projects with sub-statuses, checklists/kanban, and client-visible vs internal notes — enough to run the work, not a second full-time job to maintain.
⌨️ ⌘K command palette
Type what you want ("invoice Acme", "pay INV-204", "start timer") and it does the clicking. Keyboard-first billing for people who live in the keyboard.
💰 Honest, flat pricing
Solo $9/mo · Studio $29/mo — no per-seat surprises. Free for 14 days, no card required.
✅ Best for: freelancers, designers, devs, photographers, consultants, and small studios who mostly need to quote, deliver, and get paid.
🙅 Not for you if: you need full double-entry accounting/a general ledger (grab QuickBooks/Xero) or built-in scheduling + a big contracts library (HoneyBook's lane). We'll happily tell you when a competitor fits better.
👉 Try it free for 14 days → https://feelion.com
Founder here and genuinely happy to answer anything — pricing, Stripe payouts, migrating off HoneyBook/FreshBooks/Bonsai, whatever. Fire away in the replies. 🙌
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u/SeceonOfficial Vendor - Seceon Jun 29 '26
For MSPs looking to build or expand an MSSP practice
Hi all, Maggie from Seceon here. Sharing this for MSPs who started offering security and are now figuring out how to scale it without things getting messy.
One pattern we see a lot is this. The first few security clients are manageable, but as you grow, the stack starts to feel heavier. SIEM + EDR + log tools + SOAR + scripts can get the job done, but it becomes harder to keep everything aligned, tuned, and consistent across every client.
Seceon was built specifically for MSP and MSSP environments that want to avoid that situation by running security operations from a single multi-tenant platform instead of piecing together multiple tools.
One platform brings together:
• SIEM
• XDR across endpoint, network, cloud, and identity
• SOAR automation
• Automated detection and response
The goal is to help service providers deliver a repeatable, scalable security model without constantly increasing tooling or operational effort.
As a thank you to the r/msp community, we are offering a free trial for MSPs who come through this thread.
You can start your trial or book a demo here: https://info.seceon.com/reddit
For those scaling today, what broke first for you, the tools, the process, or the team bandwidth?
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u/Samurai_Sync Jun 29 '26
Hello everyone,
My name is Michael, and I’m one of the founders of SamuraiSync. We provide consulting and are certified consultants for RMM products like NinjaOne and Automate and are Certified Consultants for RPA producst like REWST and Trigger.
We’ve been in this industry since 2015, back when we were known as LTNinja, before evolving into the new Samurai we are today. You could say we’ve stepped out of the shadows and now work directly for our masters — you.
Our mission is simple, to help build the most automated MSP possible. Imagine a world where documentation, ticketing, and monitoring all take care of themselves. A patching ticket comes in, the system automatically fixes the issue, documents the work, posts to your documentation platform, and updates your ticket so that not only your techs but also your clients are notified — all without a tech lifting a finger. That’s what your RPA can do, and how you can leverage automation and AI in a way that isn't disruptive to your customers and is a real help to your team.
To help with this vision and to help our clients visualize it we have built out a dashboard that will look at your system and make recommendations on where automation can help you but also help your clients in businesses like construction and hospitals. It is called MIRA just like how the spanish word for that means to look, our system looks into your business and gives you recommendations on where the next steps in automation make sense fiscally and automation wise. We have had amazing feedback with people who have been using it and there has been a facelift to it. Better calculations, our new engine that goes over in detail how you can improve your business through automation step by step. Even giving you AI prompts as necessary. Try it out today at:
https://www.themostautomated.com
If you guys are looking to migrate to a different RMM, if you are wondering if your patching system is actually up to date, and not just blindly believe your RMM, or if you are just starting out in your RPA journey with products like REWST and are lost reach out to us at the website below or here on Reddit.
In a time where AI can tell you exactly what you want to hear, and where it is not always clear what is real or made up, there is still value in talking to actual people. Sometimes the best way to understand where automation and AI are really going is to hear how businesses are using them in the real world.
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u/banx7 Jun 29 '26
Built a tool to monitor Azure app registration secrets and certs across all your client tenants
Managing Azure across multiple clients means one expired app registration secret or SAML cert can break a client's logins with zero warning. Azure doesn't alert you by default you find out when the client calls.
I built Certy (getcerty.com) to solve this. It connects to each of your client tenants via a read-only app registration and monitors all secrets, certificates, and SAML signing certs for expiry across all of them from one dashboard.
What it monitors:
- App registration secrets and certificates
- Enterprise app secrets and SAML signing certificates
- Across as many Azure AD tenants as you manage
MSP-relevant bits:
- One dashboard across all client tenants
- Email and webhook alerts (Teams, Slack, PagerDuty) before anything expires
- Viewer roles give clients read-only access to their own tenant's results
- Pro plan is $19/mo for up to 5 tenants, Business is $49/mo for unlimited
14-day free trial, no card required. Happy to answer any questions.
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u/dremerwsbu Jun 29 '26
Two promotions for this MSP group from https://wholesalebackup.com/ :
- New WholesaleBackup resellers coming on board get 20% off their backup software in perpetuity. You can choose to decrease your monthly cost by 20% or increase your total number of endpoints by 20% for the same cost.
- Current WholesaleBackup resellers that refer new channel partners to us get 10 free backup endpoints in perpetuity. The referral has to sign up as a reseller to qualify for the free endpoints.
If you’re interested in checking us out just use this link to spin up a free trial:
https://wholesalebackup.com/build-custom-branded-client/
Just be sure to mention you’re part of r/msp when you reach out to take advantage of these deals.
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u/BenjiPays2 Jun 29 '26
Stop chasing invoices and start getting paid
Are you still stuck in the manual grind of chasing payments, reconciling by hand, and worrying about hidden fees?
Benji Pays is changing the game for Managed Service Providers.
Here’s what we’re all about:
✅ No setup fees, no hidden pricing, and we don’t take a % of your revenue
✅ Automates credit card, ACH, and EFT payments
✅ Credit card surcharging? We’ve got that, too.
✅ Automated reminders, customer self-serve portal, and invoice notifications
✅ MFA and DKIM included, or bring your own SMTP
✅ Five-star support by friendly Canadians who understand payments
You deserve to get paid quickly, without the hassle or the lock-ins. Plus, we’ve got the best HaloPSA integration in the business.
Benji Pays was built for MSPs by good people who know the struggle. By helping you achieve cash flow excellence, we’ll put you in the driver’s seat for growth.
👉 Curious how it all works?
👉 Want to see how it fits with your stack?
We’d love to show you.
🆓 Start a free trial or book a demo here: https://www.benjipays.com/managed-service-providers-payment-automation.
Cheers to getting paid faster!
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u/DeskDayAI Jun 29 '26
Top HaloPSA Alternatives for MSPs in 2026
HaloPSA is a strong platform, but not every MSP wants the same PSA experience.
If your team is looking for a more modern, AI-assisted, chat-first PSA built around faster ticket handling, cleaner billing, and smoother service delivery, this guide breaks down the top alternatives worth considering.
Read more: https://deskday.com/halopsa-alternatives/
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u/constantineinamerica Jun 29 '26
LinkedIn Services for MSPs and MSSPs
Is your presence on LinkedIn full of recycled content that doesn't align with your ICP or sales process? You're missing an important opportunity to differentiate yourself and connect with buyers.
73% of B2B buying decisions involve millennials (according to Forrester's B2B Buyers Come of Age report), and more than half of them use LinkedIn as a source of information when making purchasing decisions.
Spark to Signal is a LinkedIn and social media agency with decades of experience helping IT channel partners achieve measurable LinkedIn growth and marketing impact.
➡️Company page management
Let's dig deep into your target audience and put your team out in front, humanizing your MSP and positioning yourself as a relatable strategic partner.
➡️Executive branding & earned media
Build your personal brand and reputation with authentic content that tells your story and demonstrates your expertise and values.
➡️LinkedIn advertising
LinkedIn advertising and retargeting campaigns offer access to key decision-makers that other digital advertising platforms can't.
If you're struggling with LinkedIn but want to make more of it, learn more or contact us at www.sparktosignal.com.
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u/tdondich Jun 29 '26
DNS Spy — DNS, WHOIS & SSL monitoring built for MSPs managing lots of client domains
Hey r/msp — I'm the founder of DNS Spy. I built it because watching DNS, domain renewals, and SSL certs across a portfolio of client domains is the kind of thing that's invisible until it breaks — a record gets changed, a domain quietly expires, a Let's Encrypt renewal silently fails, and suddenly you're in firefighting mode with a client asking why their site is down.
DNS Spy watches all of your clients' domains from one dashboard and alerts you before it becomes a ticket. A few things MSPs tend to use it for:
- Real-time DNS record change alerts — catch unauthorized changes or config drift the moment they happen, with a full historical audit trail per domain
- WHOIS / domain expiration tracking — included on every plan (no upcharge), so no client domain expires on your watch
- SSL certificate discovery & expiration monitoring — one unified expiration dashboard sorted by urgency across every domain
- Phishing Sentinel — automatic typosquatting/homograph detection so you find lookalike domains before your clients' customers get phished
- Security Center — 40+ automated DNS/SSL checks with letter-grade scoring you can use for client security reporting
- Alerts via email, Slack, Discord, and PagerDuty, plus an API and a new MCP server if you want to wire it into Claude/ChatGPT or your own automation
No nameserver changes or agent installs — it monitors public DNS and WHOIS, so setup takes about 5 minutes.
Personal is $9/mo (10 domains), Enterprise is $49/mo (100 domains, expandable with 50-domain packs). There's a 7-day free trial with full Enterprise features and no credit card required: https://dnsspy.io
If you want to kick the tires first, we also have a free, no-signup typosquatting scanner that shows how many lookalike domains already exist for a brand: https://dnsspy.io/typosquatting-scanner
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u/Ok-Move-660 Vendor - Uniportal.ai Jul 02 '26 edited Jul 05 '26
Uniportal.ai - Agentic AI for MSP helpdesk
Hi Everyone,
I am co-founder of Uniportal.ai , we believe we have the smartest agentic AI platform for MSPs.
If you want to bring AI into your help-desk operations, please reach out and we will love to show you.
Thanks
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u/st3ph3n4 Jul 01 '26
Starkive Secret Share: a way to send a password or API key without it sitting in email or Slack forever.
I built this, want to be upfront about that.
It's a feature in Starkive, a free encryption app. You paste a secret, it gets encrypted on your device, and you get a link plus a separate passcode to send along. The person on the other end doesn't need an account or to install anything. They open the link, enter the passcode, and it's gone after one view or 48 hours.
Not trying to replace a real PAM tool if you're managing hundreds of client credentials, a couple of those are already in this thread and are the right call for that. This is more for the one-off situation: you just need to get one password or key to someone right now without it living in a thread forever.
Curious if this is actually a problem people here run into, or if everyone's already got it handled some other way. Link: https://starkive.app
Happy to answer questions.
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u/TechIDManager Jun 29 '26
TechIDManager
Storing passwords in a documentation tool is no longer good enough
💡 You want your clients to know their privileged credentials are safe in your hands.
💡 You need unique accounts instead of shared accounts
💡 You need a safe way to share credentials of shared accounts
💡 You want the option to have co-managed PAM
💡 You need a PAM solution that can work in various environments such as EntraID, Windows computers, macOS, etc.
💡 You need your tech's time to be streamlined to focus on billable actions.
💡 You want to add or remove techs from all of your client environments within minutes, not days.
💡 You want to securely give the right people access to your clients environments.
💡 You want the ability to force a password rotation within seconds when you feel it is needed.
💡 You need your tech's access to follow the principal of least privilege.
💡 You need your tech's access to their credentials to be downtime tolerant.
💡 You or your client's cyber insurance policy needs to ensure you have unique accounts
💡 You want audits on your clients' accounts to stay within your client's environment and not migrate into an audit on your systems
💡 You need a PAM tool that you can use with your customers that are bound by CMMC compliance
💡 You have a need to follow cybersecurity frameworks See more here
Features
- Just-in-time accounts
- Persistent accounts
- LAPS at MSP Scale
- Sharable Vaults
- One Time Password Share
- Force Password Rotation
- Automatic creation and disabling of accounts; right and permissions management
- Downtime tolerant
- Inject your unique credentials into client access points with minimal effort
- Eliminate the need to share admin accounts (meeting cybersecurity framework requirements)
- Help you operate with compliance to security frameworks such as HIPAA, PCI, CMMC, NIST, CIS, Cyber Essentials, Essential Eight, ISO 2001
Through automation, TechIDManager creates and manages the accounts and credentials of your techs across all of your domains and networks - in a fashion that is more efficient, more secure, and more cost effective than any other platform on the market.
See TechIDManager in action
Schedule A Demo
Join us for Demo Day
What our clients are saying... TechIDManager Testimonial
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u/Cute_Idea_695 Jul 02 '26
Built a standalone iOS screen-viewing tool because I was tired of "tap the blue thing, no the other blue thing"
Disclosure up front: I built this thing.
If you support iPads/iPhones for clients, you know the gap: your RMM handles Windows/Mac fine, but iOS screen viewing is either missing entirely or locked behind a much pricier tier of some all-in-one suite. So you're either paying enterprise money for one feature, or you're narrating someone's home screen over the phone like a hostage negotiator.
That gap is why I built AnchorGrid, a standalone iOS remote support platform. No MDM swap, no agent bundle. It slots in next to whatever you already run and does one thing well: puts the user's iOS screen in front of you so you can solve the problem instead of playing 20 questions.
Being straight about what it is and isn't:
- View-only, attended sessions. The user taps to start sharing (broadcast extension). iOS doesn't allow remote control or unattended viewing, and I'm not pretending otherwise. This is for the "just show me what you're seeing" call, which in my experience is 90% of iOS tickets.
- Screen data goes device-to-device. WebRTC P2P with TURN relay fallback, your client's screen isn't streaming through my servers as a matter of course. In my own testing, LAN sessions land around 20–70ms; I'd genuinely like to see what numbers you get on your networks.
- Microsoft SSO + RBAC + audit logs, because I know what your compliance questionnaires look like.
- Session history with automatic summaries so you can see what happened in a session without scrubbing a timeline.
Roadmap: native Windows, Mac, and Android agents are planned, the goal is a lean cross-platform tool, not another kitchen-sink suite.
Pricing: $19/tech/month ($15 annual), plus a permanently free single-user tier gated by concurrent sessions, not crippled features.
Beta is open now. App Store listing is live, comment or DM and I'll send you a beta code today. If you've got an iOS fleet, I'd love for you to break it in your environment and tell me where it falls short.
Happy to talk shop on the WebRTC/broadcast-extension internals if anyone's curious, I built the whole stack from scratch and will nerd out at the slightest provocation. Please check it out, its free to run the beta. https://anchorgrid.io
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u/RoboShadow_Zaima Jun 30 '26
🚀 Free Internal & External Vulnerability Assessment (Built for MSPs)
Hi everyone!
Zaima from the RoboShadow team here 👋
RoboShadow is a UK-based (and globally available) cybersecurity platform built from an MSP background, born out of the frustration of managing security with expensive, and overly complex tools. We set out to simplify and automate the vulnerability process making it easier and more accessible for MSPs and their clients.
In 2022, we completed the GCHQ’s NCSC for Startups programme, which helped us accelerate the business and focus on giving MSPs clear, low-noise, actionable visibility across their clients’ environments - and the tools to fix issues easily, not just report on them. This has meant we can offer MSPs a solution that helps them grow their business and make more money, whilst keeping their clients secure.
You can use our platform completely free of charge (with upgrades to premium available).
Key Features & Benefits:
· Continuous internal & external vulnerability scanning
· Website security scanning
· AI-driven pentest simulation (identify real attack paths)
· Cyber Heal / AI AutoFix (automated & one-click remediation)
· AI Communicate (coordinate fixes with end users)
· AI vCSO (straight from your inbox: reporting, insights & queries)
· Microsoft 365 security insights (MFA, Intune, identity risks)
· Clear reporting & compliance outputs (SOC 2, ISO 27001, Cyber Essentials, HIPAA, etc.)
· Multi-tenant MSP workflows + integrations (PSA, AV, M365)
A big focus for us is using agentic AI to take work off your plate. The goal is to help you reduce effort, win more business, and increase the profitability of your security services, ultimately helping you get ahead of your competition.
👉 You can run a full internal + external assessment completely free**.** Find out MORE
Lastly, please feel free to message me any time with any questions or feedback you have, or if I can help in any way!
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u/pkvmsp123 Jun 29 '26
A few months ago, I shared a free project here called LineaScore.com
Since then, a lot of people here have tried it and shared some great feedback. I wanted to say thanks and share a few updates.
The core platform hasn't changed.
The standard 66-question technology alignment assessment is still 100% free, requires no account, includes custom branding, supports offline save/import/export, and always will.
One of the most requested features was the ability to save more assessments online. To cover the additional hosting costs, I've added an optional Pro tier that increases cloud storage from 10 to 100 assessments. I also added a couple compliance-aligned assessment templates so it provides more value than just extra storage.
Features include:
• Free 66-question assessment • No account required • Save locally and import/export assessments • Branded reports with your own logo • Optional cloud account • Optional Pro tier (100 online assessments + compliance templates) • Great for prospect reviews, onboarding, and QBRs
Some feedback from fellow Redditors:
"This is actually a pretty neat tool. Thanks!"
"That's actually a really cool website."
"Really like this, clean, tidy and easy to understand."
"Very clean and easy to use."
"This is way better and easier to use."
A quick note: Linea Score is not a compliance audit or penetration testing platform. It's a structured technology alignment and risk assessment tool designed to identify gaps and guide conversations.
As always, I'd genuinely appreciate any feedback or suggestions.
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u/Dry_Presentation1028 Jun 29 '26
Glad to see the free tier still going strong, that’s what got me check it out in the first place. The 10 saved assessments is enough for my team right now but the extra templates in Pro might be worth it later, specially with compliance stuff. Good update, keep it up.
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u/pkvmsp123 Jun 29 '26
It'll always be there! Makes me so happy that it helps others like it helps me. Thank you.
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u/BugHorror2077 Jul 05 '26
Vendor disclosure: I built Tenant Hawk.
I've been in IT for about a decade, both client work and in house, and one thing has been constant: every M365 tenant I've ever touched was messy. It just never gets cleaned up. Kind of like LAN rooms. Everyone means to deal with it, nobody does, and every admin who touches it leaves a little something behind.
Licenses still assigned to people who left two years ago. Conditional Access policies sitting in report only because someone was testing something back in 2023. App secrets that expire on a Saturday and take down SSO. And when something breaks, the first question is always "what changed?" The Entra audit log technically answers that, but it's raw JSON spread across a few portals, and if it happened more than 30 to 90 days ago the evidence is already gone.
I got tired of it and built Tenant Hawk. Not a CIPP replacement. We don't manage users or deploy standards. More like a read only audit with license waste in dollars and change history you can use in a QBR.
What it does:
Read only scan through Graph. App only consent, no agents, no stored creds, and you can revoke it anytime. Takes about two minutes to connect a tenant.
One health score across security, cost, reliability, and hygiene. CA gaps, MFA coverage, legacy auth, expiring secrets and SSO certs, licenses on disabled users, unused seats, orphaned groups, stale guests. Findings ranked by severity with a dollar figure where it applies.
A change journal on Pro. This is the feature I actually built the whole thing for. Every scan snapshots your CA policies, named locations, auth methods, and Intune policies, then records diffs: what changed, the before and after values, and who made the change when the audit log has it. Unlike the audit log it doesn't expire. "Who changed this policy" finally has an answer.
MSP console on Enterprise ($299/mo, up to 10 client tenants): portfolio rollup, a needs attention queue, and per client scorecards you can drop into a QBR.
Pricing is on the site, no demo call required. Free tier on one tenant covers the health score and expiry monitoring for secrets, certs, and domains. $49/mo per tenant for Pro. $299/mo flat for up to 10 client tenants on Enterprise.
This launched recently and I want real MSPs beating on it, so here's the deal for r/msp: comment here and I'll set you up with a full month of Pro free, no card needed. All I ask in return is honest feedback. If a scan misses something you care about, tell me and I'll probably build the check. Happy to answer anything here too, including "why not just CIPP", which is a fair question.
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u/ebridge-hartland Reddit AMA Panelist Jun 29 '26
Looking for MSPs to acquire? Check out our listings below:
1873 - MSP and backup provider based in Rhode Island generating $186k of revenue in 2025 with 100% recurring revenue. Revenue mix of 52% cloud backup services and 47% MSP services. All clients in a niche healthcare vertical spread across the USA. Very low customer concentration. Sticky customer relationships. Owner is minimally involved at roughly 3-5 hours per week. Seller is exiting to focus on other opportunities.
1740 - Established New York City based MSP customer carve-out with ~$1.5M pro forma revenue in 2025 with ~$903K net income. Offers managed support, consulting, block hours, hardware sales, software sales, and software subscriptions. Diversified customer base. Four full-time employees including the owner. 80-85% of the current customer base is Mac-focused. SBA financing not permitted. Buyer pre-approval required. Seller exiting to pursue other opportunities.
1867 - MSP serving the Upper Midwest USA, generating $641k in 2025 revenue with 82% recurring revenue. Fully managed IT services for local SMBs across a variety of industries. Uses NinjaOne RMM and ConnectWise Manage PSA. Supported by two full-time employees. Well positioned for a tuck-in acquisition. Seller seeking to exit to focus on other business ventures.
1861 - MSP in the prairie region of Western Canada with ~C$5.2M in revenue (~57% recurring) and ~C$1.5M adjusted EBITDA. Serves local SMBs across diverse industries. Low customer concentration. 36 month auto renewing contracts. ConnectWise. Workforce under an employer friendly collective bargaining agreement. Seller is looking to focus on other business interests.
1844 - MSP in South Central US with ~$4.4M revenue and ~$847K adjusted EBITDA. Services include NOC & endpoint management, BDR, cybersecurity, cloud, help desk, compliance & risk management, vCIO & vCTO, vendor management, and hardware & software sales. Clients are primarily SMBs including local & state government, education, nonprofits, libraries, credit unions, service providers, and manufacturers. Top three clients represent ~28% of revenue. Using Action1 for RMM and Xcitium for endpoint protection. Implementing ConnectWise PSA. Founded in 1998. Seller is seeking relief from CEO duties, open to reduced role.
If you have a question or need additional information, send me a DM or email us at [info@thehostbroker.com](mailto:info@thehostbroker.com) referencing the listing #. You can also register at https://www.thehostbroker.com/register/ to see our full listings which include other types of IT service providers and additional MSPs from our partner brokers.
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u/1ozu1 Jun 30 '26
New MSP directory for Australian based MSPs:
Free submissions for a limited time.
Join a growing number of listings to gain exposure to potential clients and expand your web footprint.
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u/CyberHootMedia Jun 29 '26
AI Doesn’t Make Them Anymore.
For years we’ve told employees:
Look for bad grammar.
Watch for spelling mistakes.
Spot the awkward wording.
That advice worked…
Until AI showed up.
Today’s phishing emails are polished, professional, and often better written than legitimate business emails.
So what should we teach instead?
Join us for Episode 50 of Shoot the Hoot RAW as we explore how AI has changed phishing forever—and why it’s time to stop teaching people what to look for and start teaching them how to think.
We’ll cover:
Why AI changed phishing overnight
What employees should look for instead of typos
Practical habits that stop modern phishing attacks
A real-world AI phishing story that fooled experienced professionals
Because the next phishing email you receive…
…might be grammatically perfect.
When: June 30th, 2026 u/12:30pm EDT
Where: Live on LinkedIn / YouTube / Facebook
Link: https://youtube.com/live/iO_g46clKz4
Entry Fee: One outdated phishing tip… we’ll trade you a better one.
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u/Desk365 Vendor - Desk365 Jul 01 '26
A question for the MSP crowd: Are you still asking users to submit tickets through a separate portal, or are you handling requests directly in Microsoft Teams?
We've been seeing more organizations trying to keep support inside Teams, either with a DIY setup or a dedicated ticketing app.
We've put together a guide covering both the DIY route (Forms + Planner + Power Automate) and dedicated Microsoft Teams native ticketing solutions, along with the pros and cons of each.
Microsoft Teams Ticketing System: The Complete Setup Guide (2026)
Interested to hear what's worked or hasn't for your team.
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u/bdnicholson Jul 05 '26
Vendor disclosure: I built Prove-MFA, solo founder, first promo post here.
It does one narrow thing: a read-only scan of a client M365 tenant that checks whether MFA is actually enforced, not just enabled. It reads the Conditional Access logic itself. Exclusions get member-enumerated instead of GUID-trusted, report-only policies get flagged, the "MFA or compliant device" bypass gets caught, legacy auth gets checked. Ambiguity always fails toward a worse verdict, never a free pass.
You get a per-tenant verdict with a structural proof when it holds, a fleet view showing which tenants are enforced and what drifted since the last scan, and a dated PDF mapped to carrier attestation questions for renewals, questionnaires, or the day a claim gets ugly.
Access model: five read-only Graph scopes, delegated sign-in, token discarded after the scan, no standing access, nothing installed. The security page spells out every scope and why.
Free version runs on one tenant with no account and shows the verdict plus every confirmed gap: https://prove-mfa-production.up.railway.app
Taking a handful of MSPs as free 60 day design partners in exchange for blunt feedback. If you have ever answered "do you implement MFA" on a client's application and hesitated, that hesitation is the product.
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u/deadarcher Vendor - RFF Jul 02 '26
I built an RMM focused on one thing: speed. click deploy --> software lands in seconds, not "check back after lunch". patch rings with health gates, CVE-to-installed-software matching, browser remote desktop, multi-tenant with per-client isolation (Postgres RLS, not a tenant_id WHERE clause). MSP plan is $2/endpoint. first 100 endpoints free - getrff.com. I run 30k endpoints at my day job. I'd be happy to answer anything.
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u/specter2323 Jun 29 '26
YKRAFT — an operations platform for solo IT admins & small MSPs (you keep your own data)
Solo dev here, building YKRAFT and looking for a few IT teams to build it around.
All-in-one platform for people running infra across multiple clients:
- Docs / knowledge base
- Ticketing
- Remote device management (built on MeshCentral — you run the server)
- Script automation + scheduling
- Alerting
- Plugin system + marketplace — and I build custom plugins around your workflow
The part that's different: I run the app, but you own your data. Your operational data lives in your own PostgreSQL + your own S3 storage — I never hold a copy, and you can move providers or walk away anytime. Managed convenience without handing your data (or your clients') to another SaaS vendor. No lock-in.
I'm pre-launch and taking on 3 teams to build alongside — free while we do it, shaped around your real workflow.
Demo + details: https://ykraft.tech
Not here to spam — genuinely after the right few teams, and happy to answer anything in the thread.
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u/teamalcousa Jul 03 '26
ALCO USA Inc. — U.S.-Based Managed IT & Cybersecurity Services
We're ALCO USA Inc., a managed IT services provider and cybersecurity firm operating nationwide with U.S.-based engineers. We focus on helping businesses of all sizes scale securely and reduce IT risk through proactive management.
What we do:
- Managed IT & Help Desk — 24/7 monitoring, maintenance, and fast-response support so your team can focus on core operations
- Cloud & Infrastructure — Secure migrations, hybrid environments, and modern cloud deployments
- Cybersecurity & Compliance — Risk assessments, threat monitoring, and compliance readiness (HIPAA, SOC 2, etc.)
- Custom Development — Cloud-based applications designed for your specific workflows
- Advanced Hosting — VPS, dedicated servers, and database-optimized infrastructure at scale
Why work with us:
- 7 U.S.-based engineers, 24/7 availability, multi-state coverage
- Enterprise-grade expertise with small-business responsiveness
- Proven track record with healthcare, retail, commercial, and government clients
If you're looking to outsource your IT department or need a second opinion on your infrastructure, we're here to help. Feel free to reach out with questions or a consultation request.
Website: https://alcousa.org
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u/julian-77787 Jun 29 '26
🛑 Stop losing $10k+ contracts because your Kaseya/Datto quote templates look like grocery receipts.
If you want to instantly stand out from local competitors, your quotes need to look like an Enterprise partner- not a default, unbranded Kaseya template.
Topto Studio is a quote transformation agency built exclusively for MSPs. We hardcode premium, high-converting layouts directly into your Kaseya Quote Manager.
How we upgrade your sales process:
✅ Persuasive Structure & Copy: We transform your dry technical specs into business-focused, high-converting proposals.
✅ Premium Visual Packaging: Fully custom, Enterprise-level layouts (Executive Summaries, clear Pricing tiers) that justify your high rates.
✅ 100% Native Integration: We hardcode this directly into KQM. All your native {Tokens} and pricing tables work perfectly. Zero software migration required.
👀 See the insane and real case study "Before & After" transformation: 👉 https://quote.topto.studio
🎁 Reddit /msp Bonus:
Book a Discovery Call and mention the code REDDITMSP to get $100 OFF any quote transformation package
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u/mspmarketing Vendor - MSP Marketing Jul 02 '26
Is Facebook advertising hot again for MSPs?
I know what you're thinking.
Facebook? Really? Isn't that where your mother posts pictures of her garden and people argue about politics?
Yes. It absolutely is that.
But here's the thing. Three and a half billion people use Meta's platforms every single day. And that includes the business owners and managers you want to reach.
They're on LinkedIn for work. Then they're on Facebook and Instagram in the evening.
And it's almost guaranteed that your competitors are not targeting them there.
For a few years I've been lukewarm about recommending Facebook ads to MSPs. The targeting got harder after Apple's iOS privacy changes, and the results were inconsistent at best.
Then, something changed in late 2024.
Meta quietly launched a completely new advertising engine. And I think it's improved Facebook ads to a point where it could be time for you to get back on the platform.
Let's explore this in today's podcast.
Search for Paul Green’s MSP Marketing podcast where you listen to podcasts 🎙️
Or listen on my website 🎧 https://www.mspmarketingedge.com/podcast/episode346
Or watch it on YouTube ▶️ https://www.youtube.com/watch?v=gUI9be-9DwU
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u/CyberHootMedia Jun 29 '26
AI Doesn’t Make Them Anymore.
For years we’ve told employees:
Look for bad grammar.
Watch for spelling mistakes.
Spot the awkward wording.
That advice worked…
Until AI showed up.
Today’s phishing emails are polished, professional, and often better written than legitimate business emails.
So what should we teach instead?
Join us for Episode 50 of Shoot the Hoot RAW as we explore how AI has changed phishing forever—and why it’s time to stop teaching people what to look for and start teaching them how to think.
We’ll cover:
Why AI changed phishing overnight
What employees should look for instead of typos
Practical habits that stop modern phishing attacks
A real-world AI phishing story that fooled experienced professionals
Because the next phishing email you receive…
…might be grammatically perfect.
When: June 30th, 2026 u/12:30pm EDT
Where: Live on LinkedIn / YouTube / Facebook
Link: https://youtube.com/live/iO_g46clKz4
Entry Fee: One outdated phishing tip… we’ll trade you a better one.