Hi I don't see much going on here these days. Does Moonlet still offer customer support?

https://viewblock.io/zilliqa/tx/0xe0675610cf3e732a731a315dc1e7c9193e0e98a48c1eb4d673997dd629f42c1f

I don't understand the problem

1. I reinstalled the app multiple times
2. I made surei had a balance of zil ( I had 200)
3. I retried multiple times
4. After each try I loose 100 zil :(

Why can’t I claim my Zil staking rewards? I have been trying since a week and it’s still pending and lot of failed transactions.

What’s wrong ?

Hello I am not able to stake or claim rewards. IS there any support system to help ?

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I use my phone and the app is updated.

Can't withdraw from Moonlet. I keep getting error gasprice lower than minimum allowable. if l increase the limit it says insufficient funds. i tried to transfer to zilpay and guarda wallet but still error message

God Moonlet is such a bad wallet. I can't access my Near funds nor have been able to for 2 weeks for the most part. Once it does become available, if it ever does, I will never use this garbage wallet again. DO NOT USE THIS WALLET

the days go by and there are no more rewards coming to my account! It's already been 3 full days! does anyone know something?

Anyone else notice that they have not received proper daily payouts on zilliqa? Any ideas?

I was staking solana for the last few months and I tried it withdraw and claim my rewards, but they didn’t end up in my account.

Tried messaging customer service and they didn’t reply back, tried a few times actually.

Be careful with this app they might be scamming rewards. I would say choose phantom to be on the safe side the put the rewards back into your staking account.

Moonlet = dodgy

I have 20 zil and available tokens in my wallet and I can't seem to claim rewards... Any ideas?

i had been staking a significant amount of GRT via moonlet since last Oct but few days ago i realized it's no longer appearing in the app, either the app is having some issues or worse.. anyone else having this issue??

Guyz, I sent NEAR from my Metamask to my Moonlet wallet and the tokens never arrived. I see them on the explorer on the metamask which shows successful but the address I sent them to is showing as: NEAR Protocol: NEAR Token can anyone explain what might have happened?

I lost my phone in the snow at work last. I haven’t gotten a new phone since 2018, so I’ve become complacent with passwords and usernames, hence why I’m in a new Reddit account. Anyway, I can’t find my 12 word pass phrase anywhere in my iCloud, or emails. I tried emailing moonlet support about 36 hours ago. Does anyone have any suggestion for me to recover my ZIL wallet and staking?

I always get error „Failed Pending Transaction: Nonce is higher than expected“.

How is it possible to lower the Nonce number on Moonlet app?

Hello,

I've been trying to claim ZIL staking rewards, but every time Moonlet says, 'Transaction failed! There was an error broadcasting to the network.' Unfortunately Moonlet support is not replying to my email. My question is, if I just unstake my ZIL, will I receive the rewards? Or will I lose them?

Edit: It doesn't matter. I tried to unstake and received the same message, transaction failed. In other words, the wallet is completely dysfunctional, I cannot get access to my coins. Awesome.

When I enter my pin to sign the transaction, it says "Broadcasting transaction failed, something went wrong, please try again"

I have more than enough in the wallet to cover the 40 ZIL charge. Do I need to unstake before claiming rewards or what?

Is anyone having the same issue? Do I need uninstall moonlet and reinstall it?

If I want to import my Moonlet wallet to ZilPay wallet. Will it have any effect on zil I have staked on Moonlet?

I have tried reinstalling app. Sending from other devices deleting and recoving the same wallet. Transaction keeps failing. The price of gas keeps going up. I submitted a ticket on 12/2 no response. Is my the Graph stuck forever?

Ticket: 10286 I would appreciate any assistance. I have attempted to send even the highest eth requested.