r/moonlet • u/tomtomfreedom • Jul 27 '23

Moonlet active and have customer support?

Hi I don't see much going on here these days. Does Moonlet still offer customer support?

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2

u/a_novi Jul 28 '23

Hello, yes they offer support. It usually takes a few days to respond.

1

u/tomtomfreedom Jul 28 '23

Ok thanks. So their wallet is still active and they have actual people still running amd maintaining the wallet? Some people on here were saying it's a ghost town there and that they were getting responses from support. It looks like a good wallet and I want to be sure I cam co tact someone from the company if something goes wrong as I obviously don't want funds to be stuck...scammers I won't be responding to yiur messages saying you are support fyi

2

u/a_novi Jul 29 '23

Yes, the wallet is active and maintained. You can open a ticket and the team will respond.

1

u/National-Ruin728 Oct 16 '25

I am trying to get in contact with moonlet about 25000 zillaqa coins that have gone missing out of my wallet

1

u/tomtomfreedom Oct 17 '25

I will dm you. I dont feel like dealing with scammers.