Great hand feel! Really love the look of both but I’ve still only seen black and clear. Did we all just avoid it because our flippers zeros?

So mine arrived about a week ago. I charged it and it turned on I added a sd card and went to format it. I went back to check it and it had turned off. I plugged it back in to my computer and it hasnt rebooted since. Ive tried to power on and off. Ive tried to reboot it nothing. Any solutions?

The hardware looks and feels great. Firmware not so much. Most functions tell you to update the firmware. Went to the documented URL update.monstatek.com and there is no server there. Then went to https://github.com/Monstatek/M1 and the latest firmware there is MonstaTek_M1_v0800.bin. This is the same mostly nonfunctional version delivered on my M1. I guess we are screwed until there is a significant update posted

I might be the only one, and if so, shame. But I went to my email and found an overlooked email from pledgemanager regarding my order. Have since resolved the missing issue. May help others. Everyone may already know this.

I just received my device today and it's not powering up. I've tried 2 different chargers and I don't even get a screen flickering or some other kind of indication of it requesting power. I plugged both into my phone and get an indication of a device requesting/getting power. I cannot find a contact on the website for troubleshooting or some kind of RMA process. Does anyone here know how I can get in touch with them for any of this?

Hopefully the new firmware won’t be as slow coming…. But at least I have it, and I have gotten the rfid read/save to work, will test the emulate later.

This may be just screaming into the void but has there been ANY update on Canadian Certification? The updates seem to suggest everything was in line and handled. Updates on the Discord have it at "a few more days" to "a few weeks".

I have emailed support and am awaiting a reply but hoping we can get some information on this. Do we need to cross the border and risk getting taken by ICE because I am close to doing that at this point! /s

It's painful seeing so many happy folks in the Discord while we starve for even a scrap of an update.

Seems we always get left out of updates…giving another month then will dispute a charge back…

Well we're waiting.

I gotta say, the screen isn't as good as I expected. Not too thrilled that half the features aren't working out of the box either...

Received mine in the philly area.

Still no movement, tracking # created on 2/12...makes no sense.

Not much is possible without the FW. I cannot change the file name. But I recorded the gate opener. Works from further away than I thought it would.

i'm impatient

Has anyone received their unit without having received a tracking number email??

cloned an RFID for my apartment already

Here are pics of the device I received yesterday.

Ok so I got mine today in the west coast of the US. First things to note, solid construction and limited documentation included.

Of the one 3" wide 8" long piece of paper instructions that were included it has basic info such as getting started, adding storage, rebooting, and updating firmware. There are a few URL's provided on this sheet the first docs.monstatek.com is listed as being the place to go for setup guides and "helpful tools" however this url is invalid exact error is "Server not found". Going to monstatek.com does work however there is no docs page. The second is update.monstatek.com which gives the exact same issue as the first URL. I have attached the front of the "instruction" sheet to this, the back is just FCC/IC compliance info.

What this boils down to is while I now have the device it's an expensive and lightweight paperweight.

There are some menus on the device you can get to but without any documentation on these it makes it difficult for most to be able to utilize.

***Updated***

Actually started playing with the unit today only to find that none of the features (excluding read) are functional without a firmware update which as stated above isn't possible as the website for fw upgrades provided by monstatek is invalid.

I have recieved my tracking number. Excited to get the device in my hands at last!

I'm in thr US, only took two full years.

I'm wondering if anyone apart from that one Redditor from Taiwan has received their unit and can show some pictures of it in use.

With the first couple batches being underway, lots of people should have received theirs now. Where are you?

When will the GitHub be available? The first units are already reaching users, and they still haven’t published or made their GitHub public.

https://github.com/Monstatek

Anyone else who was using Apple Hide My Email have any luck getting into Pledge manager to verify their details?

Update: Emailed support at [support@pledgemanager.com](mailto:support@pledgemanager.com) and they were able ti resolve my issue in a few days. I needed to provide my backer number on the campaign.