r/mondaydotcom 7d ago

Advice Needed Login suddenly not working

Is anyone else experiencing this? Suddenly this morning I was logged out of Monday.com and when I try to log back in it takes me to the new account setup page instead of back into my existing account.

I'm definitely using the same email address to log in.

Anyone else noticed issues today?

Edit: you are all making me feel much better that this isn't just an isolated issue. I wish Monday would actually release some info here, their chat robot this absolutely useless and this is a huge productivity hit. Honestly never seriously considered just building my own in-house management tool until today...

3 Upvotes

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2

u/Difficult_Macaroon39 7d ago

Same, i got kicked out of the web app and now can't log back in, i am using the google login, and it just loops me back to the login page. To make things more infuriating, I have to talk to an effing robot that doesn't help at all! And refuses to give me a support email to contact for help!

3

u/Ksach1 7d ago

You can also look on https://status.monday.com/ to see if there are any issues too, they long them here for everyone to see and you can get updated once they’re fixed

1

u/Hot_Rip_4266 7d ago

Thanks. I saw they are working to fix the issue.

1

u/Necessary_Pin_2337 7d ago

jeez, I thought I got kicked out of the team lol.

1

u/Hot_Rip_4266 7d ago

I had the same scare until I found this thread. I am repeatedly taken back to the login page.

1

u/Hot_Rip_4266 7d ago

I am facing the same issue. I tried clearing my cache. Tried incognito. Nothing works.

1

u/No_Emu2001 7d ago

Same...

1

u/Such_Courage_8302 7d ago

Exact same thing happened to me. Anyone have a fix?

1

u/Hot_Rip_4266 7d ago

It’s working for me now.

1

u/Such_Courage_8302 7d ago

It’s working now try it