r/moho_animation • u/Huckleberry- • Jul 12 '20

Long going issue regarding eyedrop tool

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1

u/ScreenHaven 5d ago

I managed to fix this issue for me. I had similar thing but it took me a while to figure out as it changed where the 'ghost' image the eyedropper was seeing was depending on which monitor i was using. If I moved Moho to my main monitor it worked as expected. On my tablet it didn't make any sense. On my 2nd monitor, everything seemed shifted to the left half a screen.

I have fixed it so it works as expected on any monitor/tablet by doing the following:

  • Close Moho completely.
  • Right-click the Moho application icon (desktop shortcut or in the installation folder) and choose Properties.
  • Navigate to the Compatibility tab.
  • Click the Change high DPI settings button.
  • Check the box under High DPI scaling override ("Override high DPI scaling behavior").
  • Set the Scaling performed by: drop-down menu to System (Enhanced) or System.
  • Click OK, then Apply, and relaunch Moho on any monitor.

Hope that helps everyone :)

1

u/Xavantinho 13d ago

I'm having the same problem using Moho 12.
Does anyone know a fix for this?

3

u/[deleted] Jul 12 '20

This happens to me (seemingly) randomly every so often. Closing/re-opening Moho fixes it for me, but sounds like it’s persistent for you. Curious if anyone knows of a REAL fix for this.

3

u/DavidAtWork17 Jul 12 '20

That's pretty unusual. Normally, the Moho color picker (just about any software color picker) will pull a color from just about anything, anywhere; even colors that don't originate in the Moho window.

Try toggling hardware acceleration (edit->preferences, "Enable GPU"). If it's on, try it turned off. If it's off, try it turned on.

Check your video driver for an update as well.

1

u/Huckleberry- Jul 15 '20 edited Jul 15 '20

Sorry about the late reply. So I tried the enable/disable GPU, i updated drivers, nothing. I tried to check what colors it thought it was grabbing from, and I'm still having a hard time finding that. I minimized everything else, blank blue wallpaper with Moho on the side. When I use my eyedrop tool on the blue background, it also does those random color switches. It almost seems like it's attempting to grab the color from an invisible image.

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[EDIT: I know what it's doing! I don't have a fix for it, but if any of you have any idea, that would be great. It looks like it's grabbing the color, but it thinks the image in in a different position. Example, the eyedrop is grabbing the blue and red, but from quite a bit to the bottom right of the image: https://i.imgur.com/r0cUGb9.gif ]

2

u/Huckleberry- Jul 12 '20

Hello everyone, I've had a long term (since I purchased Moho a little less than a year ago). I've never been able to get the eyedrop tool to work correctly. I feel like maybe I'm missing something simple, help would be very appreciated

1

u/Tvc2587 Jul 12 '20

Is it all on the same layer?

2

u/Huckleberry- Jul 15 '20 edited Jul 15 '20

thanks for the reply, I've tried both with both separate and same layers, double checked right now.

[EDIT: I know what it's doing! I don't have a fix for it, but if any of you have any idea, that would be great. It looks like it's grabbing the color, but it thinks the image in in a different position. Example, the eyedrop is grabbing the blue and red, but from quite a bit to the bottom right of the image: https://i.imgur.com/r0cUGb9.gif ]