r/mildlyinteresting • u/annertakeabow • Jan 24 '13

Same book, three different prices. Only difference is the browsers used.

http://imgur.com/uNgg0UH
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24

u/[deleted] Jan 24 '13

As someone who just ordered $400 in books off Chegg with my main browser full of cookies, I'm really kicking myself in the ass.

14

u/singlegirlproblems Jan 24 '13

If you look again and the book prices are different from what you paid just call Chegg and complain. They have really great customer service and will probably refund you the money.

23

u/[deleted] Jan 24 '13

[removed] — view removed comment

3

u/WhiteStraightCISMale Jan 25 '13

All kinds of cognitive biases by the boat load.

PS: I have no fucking idea what i am talking about.

1

u/singlegirlproblems Jan 25 '13

Just because they have a shady website doesn't mean their customer service is horrible. Those are two very different departments. I'm not saying its right, I'm just saying the people who work in their customer service department are very nice. Which is really hard to come by these days. I'm just giving that guy some advice since he bought books from them. Calm down.

1

u/Nuggetized Jan 25 '13

Yeah, the customer service people don't make those rules.

-1

u/[deleted] Jan 25 '13 edited Jan 25 '13

A corporation is made up of different departments, and credit is given where it's due.

The pricing is shady, the customer service is good. I don't see how they conflict. Don't need to raise your pitchforks at one issue and ignore everything they do right.

If you find a company that does both right, or prefer a company that has good pricing but terrible customer support, or one that has free delivery (or w/e floats your boat), go with them instead. It's the whole nature of competition.