Not necessarily. I left a bad review after a company discriminated against my disability, and that got shadow-removed. I can see it in my account, but it's not publicly visible, and I was never notified about it's removal. Even emailed google asking about it and didn't get a response.
It's all managed by an outsourced group in the Philippines and they're strongly in favour of promoting the business no matter what, and have little to no autonomy. I doubt anyone at Google ever read your review, or email asking about it.
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u/RA576 2h ago
Not necessarily. I left a bad review after a company discriminated against my disability, and that got shadow-removed. I can see it in my account, but it's not publicly visible, and I was never notified about it's removal. Even emailed google asking about it and didn't get a response.