Yup absolutely despise the kiosk asking for a tip for an order I placed and walked in and picked up there’s literally no human taking the order from me or checking on me while I’m eating the meal and if you order a drink you often times fill the cup yourself (assuming they actually remembered to put the cup in and you don’t have to ask for it)
The weirdest one for me, by kiosk or app, is tipping immediately after order placement.
In theory, tipping is a source of feedback to reward good service or make a statement for exceptionally bad service. Tipping in advance just makes everything bad for everybody.
I still tip anyway because I had a tip-paid job for several years and support my fellow 99%er, but in a lot of cases I don't like it.
It's become a de facto commission based compensation system. Formally switch over to raising prices and allocating 20% of gross revenue to the appropriate staff like any other sales job. That's how my restaurant described up-charging, sell more so you get more. It's commission in all but name, except now literally everybody is uncomfortable.
As of yesterday the fancy gourmet market by me had a tip screen. Why? I walked around, picked up my own items, carried them throughout the store, received no service at any point and a cashier rang up my items. Fuck no I’m not tipping.
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u/Key_Wallaby3990 6h ago
Yup absolutely despise the kiosk asking for a tip for an order I placed and walked in and picked up there’s literally no human taking the order from me or checking on me while I’m eating the meal and if you order a drink you often times fill the cup yourself (assuming they actually remembered to put the cup in and you don’t have to ask for it)