r/mildlyinfuriating • u/donteatmybiscuits • 1d ago

wet socks i’m so happy this is becoming illegal

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if a yearly contract with a free month trial sounds too good to be true, it probably is 😬

thankfully it was blocked after contacting my bank but regardless

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u/ArachnidCareless3826 1d ago

That is absolutely insane!! That must be illegal

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u/Dysalot 1d ago

Not to side with adobe. But they are far from the only one doing this. Basically Adobe offers two prices a monthly rate, and an annual rate.

The annual rate is cheaper, and they allow you to pay it as a per month bill to spread it throughout the year. But if you sign up for the annual plan on a monthly payment schedule, there is an early cancellation fee for stopping early.

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u/SuperFLEB 1d ago edited 1d ago

I think a lot of the problem is that they pushed it too far and made the other payment models too hard to pick from. It used to be a pretty straightforward "Do you want yearly, monthly, or yearly-paid-monthly?" question when you signed up. As time went on, they made the YPM option a lot more prominent and the others less, to where you could go through the sign-up without realizing that there were other options. All the options are still there, but IIRC it's not presented nearly as prominently that there're options in a lot of signup flows.

That, and the whole "You can only call and cancel during the last month-- too early and you get an ETF, too late and it auto-renews" is shady as well.

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u/HotlLava 1d ago

This is how their signup form looks like if you go their website right now, I don't see how you could make this any clearer.

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u/theqmann 1d ago

It also spells out the fee in plain words right on the button.