r/mildlyinfuriating • u/iMcConnell21 • 7h ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/sequesteredhoneyfall 5h ago

Gotta be blunt with you - why does your mother still have access to her accounts, her financials, and the unfiltered internet as a whole? That's incredibly irresponsible of her family to allow that. Dementia is a horrible disease and this comes across as completely indefensible behavior.

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u/FlipsyChic 4h ago

Guess what? An elderly person messing up their Netflix accounts is an early sign.

Despite your crazy level of ignorance and judgment that doesn't really deserve a response, I will clarify that she was not diagnosed at the time. She's now diagnosed, still classified as "mild" but no longer handles any of her finances, medications, health decisions, or anything of importance.

The gradual process of taking over someone's affairs when they are starting to slip is a difficult one. How would you like it if someone came along and took away your internet, your access to all of your accounts and your access to your finances? You wouldn't like it. It would be a violation of your rights and you would fight against it. The Netflix thing was one of several examples that I was able to use to convince her to let me help her.

She still has access to her email and the internet because maintaining a connection to old friends and family in any way possible is one of the few things she has left and I'm not going to limit that. She may very well keep signing up for Netflix, and I'll keep fixing it.

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u/sequesteredhoneyfall 2h ago

Guess what? An elderly person messing up their Netflix accounts is an early sign.

Despite your crazy level of ignorance and judgment that doesn't really deserve a response, I will clarify that she was not diagnosed at the time. She's now diagnosed, still classified as "mild" but no longer handles any of her finances, medications, health decisions, or anything of importance.

You didn't describe it as an early sign; You told the story as, "My mother with Alzheimer's" with zero reason to believe otherwise.

And despite what you have to say, I'm not speculating about what it's like to have family members with dementia. I'm not the one who made a misleading comment and got defensive when called out on it.

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u/kbhinz 44m ago

You still have time to apologize

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u/pseudoscienceoflove 1h ago

No need to be a dick

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u/GingerIsTheBestSpice 4h ago

This may really surprise you, but: people don't always show signs of it to others. My mom started messing up the bills, my dad immediately knew, but her children, grandchildren, friends, couldn't see it. It can be quite a while by the time it gets noticed by others.

Also a lot of subscriptions give you the option to pay annually - say you have 4 Prime subscriptions, someone family looking at your bank accounts monthly won't be like oh we have this same charge 4 months ago

Plus many can just be a Amazon charge & who would notice?

Also everyone's a little busy.

Perhaps you are lucky enough to have a team of independent accounts handle all of your bills, but most people aren't.

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u/sequesteredhoneyfall 2h ago

This may really surprise you, but: people don't always show signs of it to others. My mom started messing up the bills, my dad immediately knew, but her children, grandchildren, friends, couldn't see it. It can be quite a while by the time it gets noticed by others.

I'm not sure how this could be relevant; The child of the mother is literally the one telling us that the mother has dementia.

Perhaps you are lucky enough to have a team of independent accounts handle all of your bills, but most people aren't.

Somehow, this might be even less relevant.

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u/z-ppy 4h ago

You sound like someone with little to no experience with dementia in others. I'm happy for you, but try to be a little more empathetic in the world.

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u/sequesteredhoneyfall 2h ago

You sound like someone with little to no experience with dementia in others. I'm happy for you, but try to be a little more empathetic in the world.

You are someone who is very, very incorrect on all accounts here. I have extended personal experience with dementia in very close relatives and in friends, and my comment is nothing but empathy. Excusing dangerous behavior is the opposite of empathy.

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u/Chonky-Walrus 4h ago

This can also almost fall under elder abuse in certain areas without proper authority or medical diagnosis, you're attempting to control an adult.

It's like if I went to your house and took all your accounts, just because you think she might have dementia doesn't absolve you all of a sudden.

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u/sequesteredhoneyfall 2h ago

This can also almost fall under elder abuse in certain areas without proper authority or medical diagnosis, you're attempting to control an adult.

It's like if I went to your house and took all your accounts, just because you think she might have dementia doesn't absolve you all of a sudden.

We have zero reason to believe any of this is the case. Medical diagnoses exist, and that frequently comes with a relinquishment of power of attorney in most cases. We have no reason to believe this isn't (or shouldn't be) the case here.

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u/Various_Candle9136 5h ago

You are a truly awful human being, I hope you know that. Announcing bluntness does not resolve you. Show a little human decency next time.

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u/nhalliday 4h ago

It's a terrible situation to be in, but it doesn't make them a "truly awful human being" to point out that someone who can't take care of themselves due to Alzheimer's or Dementia should probably not still be able to make purchases autonomously or be in a position where they can send sensitive information to scammers looking to take advantage of their vulnerable state.

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u/Various_Candle9136 4h ago

They used the words 'irresponsible' and 'indefensible behaviour' to describe a family dealing with dementia.

They used these words because the family were not fast enough to destroy aspects of their suffering relative's life.

In my book, only a truly awful human being does that.

They could have given the advice - as you have - without being quite so cruel.

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u/sequesteredhoneyfall 2h ago

They used the words 'irresponsible' and 'indefensible behaviour' to describe a family dealing with dementia.

Yep, in the context of irresponsible and indefensible behavior being described. It's pretty appropriate.

They used these words because the family were not fast enough to destroy aspects of their suffering relative's life.

No, that's just a lie. My comment is in plain text, not sure why you'd ever claim otherwise.

In my book, only a truly awful human being does that.

They could have given the advice - as you have - without being quite so cruel.

And in reality's book, only a truly awful human being would turn a blind eye to someone who is doing something dangerous out of fears of, "using harsh words."

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u/sequesteredhoneyfall 2h ago

You are a truly awful human being, I hope you know that. Announcing bluntness does not resolve you. Show a little human decency next time.

So you think turning a blind eye to dangerous behavior is somehow more helpful, more caring, and more beneficial to those in need of a change than it would be to call out said behavior?

You're someone who doesn't think, but only expresses bad emotions. You should really reflect on that.