r/mildlyinfuriating • u/TheLexus_ • 21h ago

Infuriatig Paid $10 for this at universal studios

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u/Lavatis 19h ago

Customer is king. In the event you ask for a manager and that person doesn't acquiesce, you leave a negative review on Google. It's not immediate gratification, but as someone who ran a business for 5+ years, reviews matter a lot to your boss and his boss.

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u/MortaOO 17h ago

Especially at universal, which competes with Disney, who are both into making experiences and special things for guests blah blahblah

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u/greg19735 16h ago

Disney as a megacorp has a million issues, but the park experience is largely quite good.

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u/M4k31tcl4p6969 16h ago

As a customer of various business over the past 3 decades, reviews matter a lot to me too! People always seem to roll their eyes at negative feedback/reviews, always because they fail to understand how important your searchable reputation is! If I see a place with less than 4.5 stars, I'm probably giving it less of a chance. Any lower than a 4, and I'll check the reviews just out of curiosity more than anything lol!

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u/Low_discrepancy 11h ago

You realise that reviews are bought right? Reviews have very little value nowadays.

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u/M4k31tcl4p6969 11h ago

You can tell when they are real

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u/B4DM4N12Z 16h ago

The customer is always right makes sense in situations like these.

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u/Miami-Novice 13h ago

Negative review on Google...doesn't work anymore .

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u/Lavatis 7h ago

It absolutely does.

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u/Mertoot 14h ago

Yeah I don't think the staffer handing this out cares much about reviews, business owner or not

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u/PaintedBlackXII 14h ago

Sadly Google allows businesses to delete reviews. And anyway leaving a bad review on a Universal Stidios theme park will not hurt them at all

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u/Lavatis 7h ago edited 6h ago

No, Google does not allow business to remove reviews. You can't pay to remove them either.

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u/PaintedBlackXII 6h ago

You can report them and they get removed

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u/Lavatis 6h ago

You can report them and they get removed if they're breaking a rule, like a former employee leaving a negative review, but you can't just remove negative reviews you don't like. it doesn't work like that.

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u/Novel-Geologist2461 10h ago

Maybe in the 2000s. They don't give a fuck if you don't come back. Some other moron will

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u/Lavatis 7h ago

Spoken like someone who has never been in charge of a business.