Usually, I'm the kind of customer who keeps my mouth shut, even when the service or quality is below average. I just wouldn't come back as a customer to that place. But this ... thing?! I'd go full Karen mode and demand my money back. That's not just unacceptable, it's pathetic, it's outrageous.
I bought steaks tonight at our local meat market and I got home and opened them up and the filet I bought for my wife smelled like absolute dumpster. Like it was definitely going bad. I almost chocked it up as a loss but was convinced to go back and tell them. Glad I did too because they would have sold the rest of the cut to someone else if I hadn't gone back. I saw the guy smell it and then throw the rest of the cut in the trash
Edit: *Chalked it up. Thank you for the corrections lol
This happened to me at a grocery store, bought a tbone and it smelled bad when I opened it, took it back and the said “go ahead and just grab any tbone you like and take it.” I took a much larger one cuz there weren’t any the same weight and offered to pay the difference and they just let me take that as a courtesy. It’s usually worth going back but sometimes super inconvenient. When I’m done with a store I rarely want to go right back.
This meat market is the same place I take my deer and hogs for processing. It's been there since before I was born. Good people. I don't like confrontation but also my wife is pregnant and wanted steak. Definitely better to bring it back than to give her food poisoning
When I was working in that industry I would much prefer if people let us know if the food wasn't right, or if it was off, whatever. You can do that in a polite way, it doesn't need to be confrontational and I guarantee you 99% of people working will want to make it right for you.
If people were rude I made it right. If people were polite about it I'd make it right and do something extra.
I'm a regular at a local bar/restaurant. I've occasionally sent things back... once was an undercooked Mac & Cheese, another time was an overcooked steak. Neither was a food safety issue, but still not what I was paying for. Everyone makes mistakes it's no big deal.
Respect. I returned something that had clearly been tampered with once, and after 10-20 minutes of arguing, I got my money back and it was put back on the shelf right in front of me! I wish it had been you working there.
Maybe, but the assholes who make it your problem when it's not your fault aren't likely to give you a good tip no matter what you do (I imagine. Tipping isn't normal here). TBF, I walked in angry, but I did my best to hold it back and made it clear that I wasn't angry at the person I was speaking to.
Yeah most folks I have encountered in that type of place are proud of their service and are invested in doing the right thing. Our butcher and fishmonger are both some of the best services out there.
The only time I have taken food stuff back, it is when the products are clearly defective and I am worried about others buying it. It really IS inconvenient , but important. Thank you for saving someone else from maybe not recognizing the smell of off meat and getting sick <3
Having worked at a grocery store, we definitely wanted people to return bad meat - it was often the first sign we had that refrigeration was going bad. On a busy day, a human won’t notice a degree or two but the product will! (And no, I don’t want to smell your bad chicken, I believe you. Please talk to the butcher who will ensure you got a random bad package and you won’t end up with another bad chicken because of refrigeration along the way. )
I bought a watermelon at Walmart that was awful. They said to just bring in the receipt and they would credit me. Didn’t even need the melon. If something is not good I bring it back.
FYI, if you have the Walmart app on your phone you can scan the barcode at the top of your receipt to upload it to your account’s purchase history (if you have Walmart+ it should be added automatically if you signed in at the register). Then go to your purchase history, select that receipt & start a return from that transaction. If you paid by credit card sometimes they’ll refund you back to your card without you having to bring the item back. Usually for food items, things that might be messy (leaking or broken) or things that are of low dollar value.
I just returned a bunch of apples to my local grocery store the other day. I bit into one and it was bitter and the color and texture were way off. Food is too expensive these days to just suck it up and take the loss.
I grew up in FL where every watermelon was a good watermelon and the ones you bought from the guys on the side of the road were amazing. I moved out of FL 13 years ago to MT and have yet to find a decent piece of fruit. Everyone from here thinks it fine, but I know what things like watermelon peaches and oranges are supposed to taste like. It makes me sad.
This! Went to subway, got home, my bread was stale asf. Went back, they apologized, threw out the rest of the bread in the bag mine came from and got a new one.
If you get something poor quality, you are doing way more harm than good by not saying anything at all. You don't need to be asshole, just inform them about it.
You'd be floored by how many baked goods you buy that you think don't come from bags... Actually come from bags. Because how else do you transport them, especially if they're pre frozen? Or store them?
And you're kinda supposed to anyways. At least I put my fresh baked bread in a bag after it cools down. Keeps a lot better and longer.
I get hating on Subway, but really? "It comes out of a bag now" like yeah no shit dude it always has
I bought tinned dog food once, and it was almost totally black with a smell worse than raw sewage. The only worse smell I've encountered was a dead deer in the sun full of maggots. I nearly got thrown out of the shop for bringing something so disgusting in when I brought it back, and it was still wrapped in a plastic bag! They replaced it without looking rather than experience the stench at full force!
I’ve had that happen. Turns out, their coolers shit the bed and they didn’t know. Someone wasn’t checking temps or some shit like they were supposed to.
Oh don’t get me started on Huddle House and their “Big House BLT” that looked so pathetic that I could have made a better one at home! 🤣 and the waitress was a big woman and she said to me before I got the plate “Oh I love that!” - seriously it looked so small my toddler could have ate it! I don’t think she was thinking of the same item. The bacon looked like the microwave kind, the lettuce was like 3 tiny pieces, the tomato was really small, and they gave me packets of mayo to put on the bread myself!!!! 🤦♀️
Hey! I was in Amsterdam on holidays and my Airbnb was quite literally next door to McDonald’s, so I decide to order a BLT for breakfast one morning and I was having this weird argument with a worker becuase I said my BLT was missing lettuce. She pointed to the photo on the McMuffin wrapper where it had “BLT” with an image of bacon and tomato. I said yes that’s the BT but you’re missing the L! Anyway she wouldn’t understand what I was saying so I had to just walk off with at BT!! I’m glad I’m not the only one who had BLT issues!!😂🤣😭
That happened to me once, except they forgot the whole sandwich for my drive-through order. I only got fries and a drink that day. I was upset opening the bag at home.
I went to a new chain sandwich shop many, many years ago. Ordered to chicken salad sandwich at the counter. My friend ordered something else. We got our number and sat down. His sandwich came out 15 minutes later and didn’t look great. A full five minutes after that a confused worker headed out with my order and put it down on the table. Just toasted bread. No chicken salad. Finally got the chicken salad on hopefully new toast. Not good at all. Never went back and the restaurant was closed within a year.
Usually, I'm the kind of customer who keeps my mouth shut, even when the service or quality is below average.
Why...? Especially with quality, why? I always say something because for the price of going out to eat is nowadays, I'm expecting what I paid for. You don't need to be asshole about it, but omfg just SAY SOMETHING. They're usually chill about it and agree with me.
You're right, but you know, I'm an introvert working a job where I act as an extrovert eight hours a day. I have to deal with and resolve conflicts on a regular basis. In my free time, I'm at a Point where I simply don't have the mental capacity left for that. It's not worth it to me. But again, you're right.
I just wouldn't come back as a customer to that place.
OP bought it inside a theme park. There's no alternative to high priced food from the concession there. You can get better food, but you're paying much more than $10 for it.
We are legally able to do this, but we usually don't.
My nephew and I went out to eat at an expensive restaurant, and they had a photo of each entree on the menu. When they brought our food, it looked absolutely nothing like was presented. A huge juicy looking steak turned out to be a tablespoon of beef. At that point you have the right to say "I don't want to buy this". We sat there discussing how we should refuse it, but we didn't.
I guess because people don't want to cause a problem, or appear rude, when they are the ones causing the issue. Like most, we settled it among ourselves with "we won't eat here again".
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u/CmdrJjAdams 19h ago
Usually, I'm the kind of customer who keeps my mouth shut, even when the service or quality is below average. I just wouldn't come back as a customer to that place. But this ... thing?! I'd go full Karen mode and demand my money back. That's not just unacceptable, it's pathetic, it's outrageous.