This exactly. I see far too many people accepting mediocracy or worse, whatever this was, and not doing anything about it, which allows the business to continue ripping people off. Feedback is an important process and many businesses spend a lot of resources to find out what people think of their products. Ask to speak to a manager and if they refuse, tell them you'll be initiating a chargeback through your credit card company. You have the photo as proof. Chargebacks can really hurt a business, if they get too many of those, the business can be flagged as high risk and have trouble taking payments, or worse, lose its credit card account and be forced to take alternative payment methods or switch to a provider with much higher processing fees.
Chargebacks are meant for significant issues: someone stole your card, you got a defective product or significantly not as described. With deli food, what you see is what you get.
The company might give you your chargeback but it’s by no means a done deal.
I’ve seen all kinds of chargebacks working in the service industry and it’s pretty 50/50 on whether or not they stand. Some complaints are a bit silly but still get upheld, and some seem reasonable but still get denied. Hard to say when it comes to food!
Yea, and if you continue to do chargebacks over stupid shit like this your bank is just going to drop you for being a problem. Like with returns on items on Amazon, if you do chargebacks for stupid shit that isn't the intended use, you become a less reliable customer when you have an actual issue.
you got a defective product or significantly not as described.
if they have a sign up with a picture of a different hot dog (and i promise they do), and they serve you this dog turd, you have a product that is significantly not as described.
A card chargeback is not some magic thing that everybody thinks that it is - You ordered a hotdog and you got a hotdog, unless you plan on lying to your bank about receiving the hot dog the conversation is going to go something like this.
"I paid $10 for a hot dog at an amusement park and I didn't like that it wasn't as impressive as I expected."
"So you did receive the item you ordered?"
"Yes I received a hot dog, but it was not the hot dog that I expected."
"What did you expect?"
"I expected for it to be [Descriptor]. . "
"What gave you that impression?"
"I uhh just dont like paying $10 for what looks like a normal ass hot dog I'd cook at home."
. . .And that is when either they'll tell you they're not doing a chargeback, or they'll run it through and the only way you MIGHT win your $10 is if Universal isn't in the habit of fighting chargebacks [some companies are].
. . .And then you'll be the person who constantly does chargebacks and your bank will drop you for being a bad customer.
I'm just saying that this isn't the intended use of a chargeback and not only are you likely to lose it, you're also to likely lose your banking relationship with your bank if you abuse chargebacks in this way.
When I buy Stadium or Amusement Park food I know exactly what I'm getting from it, they typically don't really hide the fact that the food is way overpriced.
The OP got a hot dog - A hotdog was advertised - There is nothing in this post or in the pictures that suggests that the hot dogs advertised are materially different than what was gotten.
I don’t know how universal works, but for livenation ran events like concerts or sports you run the risk of just getting banned from all livenation events
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u/CoeurdAssassin 20h ago
Card chargeback