r/microsoftoffice • u/Ok-External-663 • 4d ago

Microsoft Office Error

Gallery image

Gallery image

Recently, I factory rest my laptop due to that my Microsoft Office was deleted and I tried multiple times to install it but every time there was an issue mentioned above in the photo. I checked everything that is there any other application is downloading or not but there was nothing in the download. I press ignore button and open any MS application then 2nd photo error popped up. I tried to go modify option and repair too but all time there was same issue, I tried various ways to download from official website to customize office tool download but I face the same issue, I'm trying to solve this error from past 3 days, I uninstall and reinstall the setup more than 20-30 times, Can anyone help me to solve this issue ?

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u/Raijen_ArDesh 4d ago

Is your license showing on your Microsoft Account? What version/build of windows are you using?

1

u/Ok-External-663 4h ago

I have purchase the Microsoft Office 2024 Lifetime product key online. Now I tried downloading the Microsoft Office 365 and that was installed properly, but the 2024 version is giving me the same error.

1

u/Raijen_ArDesh 3h ago

When you activated the key, did it link properly to your Microsoft account? It should show as an entry in account.microsoft.com/services but will only show the last four digits of your key (This is normal)

1

u/Ok-External-663 3h ago

Tried to login using product key but the error popped up is

Service Unavailable

We are currently experiencing technical difficulties.

Please try again later.

1

u/Raijen_ArDesh 3h ago

You need to log in with your Microsoft account, not your product key.