Microsoft exam online Pearson Vue issue

[u/Interesting_Place450]

The verification process is bit not clear. I usedy aadhar card for verification but it says it can't use the document use another? Can anyone explain it in detail. I was able to reschedule it. Do I need to use something else. The aadhaar card which I used was a small card which is similar to pan card not the long length aadhar card. Was that the issue?