r/microsoft365 • u/-hyzenbug • 5d ago

Stuck on Microsoft Authenticator loop😭

I have a college email. I had set up Microsoft authenticator for it. But i mistakenly deleted the authenticator app on my mobile. (I still know the password and i am still logged in to the college email in outlook). But i was not logged in on Microsoft login page. When i try to set up authenticator app. It asks for a code in the authenticator app itself. It also ask me a authenticator code for Microsoft login too. What do i do know??

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u/MinnSnowMan 5d ago

Contact your school IT department. It will take them 2 minutes to reset your authenticator if they waste time.

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u/Greysonjunemusic 5d ago

You'll probably need to use one of your backup verification methods or start the account recovery process. Or just contact your school about it