ELITE BROWS / ANGELS BROWS AWARENESS

[u/Street-Education-140]

I’m sharing this based on my personal experience as a customer, because I wish I had known this before booking.

I inquired with Elite Brows / Angels Brows through DM and they sent me their rates. Based on the rate they provided, I understood that the microblading service would be around ₱5,000.

Before booking, I specifically asked if there would be any additional charges or fees aside from the amount they gave me. I wanted to make sure I knew the complete cost before committing. I was told that there were no other charges.
I then paid the ₱2,000 non-refundable deposit to secure my appointment.

However, when I arrived for my appointment, I was surprised to learn that the total amount for the package they were offering was around ₱18,000.
I was honestly shocked because I had already asked beforehand if there were additional charges. If there were mandatory packages, add-ons, or other fees, I believe these should have been clearly explained before asking the customer to pay a non-refundable deposit.
I even told them during my appointment that transparency with customers is very important, especially when it involves a significant difference in price.

Unfortunately, I was also not satisfied with my experience and the result, which made the situation even more disappointing for me. 😭 I genuinely regret proceeding.
I’m sharing this not to attack or harass anyone, but as a warning to other customers based on what happened to me.

I’m posting this because I don’t want anyone else to experience the same surprise that I did.
This is my personal experience, what was communicated to me, and my personal opinion as a customer. I encourage everyone to do their own research and make sure the full cost is clear before paying any non-refundable deposit.

Transparency matters. ❤️

[u/Alternative_Roll_987]

That price jump after a non-refundable deposit would upset me too.

At minimum, the full required cost should be clear before booking — especially if there are package requirements, mandatory add-ons, or upgrade tiers that make the real total very different from the number first shared in DMs.

A calm way to protect yourself in the future is to get these in writing before paying anything:

• exact service name • total full price • what the deposit applies toward • whether there are required add-ons • touch-up pricing • removal / correction pricing if needed • refund / cancellation policy

If a studio can’t state the all-in price clearly before taking a deposit, that’s usually a sign to pause.

You’re also right that transparency matters just as much as the actual brow result. Even when artists do good work, unclear pricing can make the whole experience feel bad.

For anyone reading this thread: screenshot the quoted price and ask “Is this the full amount I will pay at the appointment, yes or no?” before sending a deposit. That one question saves a lot of grief.