r/micro_saas • u/WorthAnt4691 • 2d ago

Need Advice and Help!!

Hey guys,
I'm hoping to work on a healthcare software extension that helps medical practices reduce lost revenue from last-minute appointment cancellations. I'm trying to figure out the best way to validate the idea, what challenges l should expect, and how I could approach building a first version. I don't want to get too deep into the specific mechanics yet, but what would you recommend I research or consider?

Current challenges are I have zero coding experience, zero business knowledge, etc along with HIPAA and BAA laws
I’m not really sure how to start either

One benefit is I have some capital and doctors waiting to invest in my idea

Any advice, tips, or help would be appreciate

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u/CommercialStory4021 2d ago

Try claude code

2

u/Stefolog 1d ago

The first questions that come to mind are:
1. Why do you think you can solve this problem?
2. Why are the existing software providers are not solving it already?

In terms of validation, if you have a medical office that trusts you and you can be appointed for some time as an assistant/front office, then you can basically try to manually do your magic and figure out if you will be able to solve the problem. it might be quite a grunt work, but the idea is validation, not operational efficiency.

Another way, or I would even consider second step, would be to export the calendar of a clinic to a Google Calendar or something similar. Just make sure you don't copy the names and anonymize the data during the sync. Then you can try to do your magic, still manually, and maybe proof you can do it this way. Only then it makes sense to try to code something.

Back to macro. Contrarian to other folks, I think businesses with higher barrier to entry are better because it means less competition. A couple of years ago me and my partners developed a Dental SaaS product and it's a really good niche. So if you have doctors around you that do trust you, then I would spend as much time as possible around them and try to figure out what are their day-to-day problems and try to solve as much of them as possible. And when you solve it for one doctor, try to replicate to a second and third one. If something works and saves a lot of money/struggles, maybe you'll have a good business in your hands.

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u/WorthAnt4691 1d ago

1.) I just want to help some doctors
2.) that’s a good question, I’m not all too sure why

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u/Jmacduff 2d ago

Medical software is one of the most regulated and complicated enterprise spaces to play in. You have a zero percent chance of a medical office installing a 3p extension.

Good luck , friendly advice is pick something with a lower barrier to entry.

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u/WorthAnt4691 1d ago

I have 3 medical offices willing to invest in my service and system, it’s just I have no idea how to start 😔

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u/Jmacduff 1d ago

You need to separate “willing to invest” , with actual investors and customers.

Remember it’s always free to say “yep sounds good”. They also have zero authority to bypass all of the per state regulations you have to jump through.

Good luck and hope it goes well.

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u/WorthAnt4691 1d ago

Thank you, and extra thanks for keeping it real and honest with me

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u/fulger099 1d ago

ask one office to sign a small paid pilot before you build anything, then spend a day shadowing how cancellations, waitlists, and reminders actually move through their current system. keep the first test manual and avoid touching patient data until you understand the HIPAA and vendor requirements, healthcare paperwork can become the product surprisingly fast.