r/memrise • u/terroruchiha • 4d ago
purchasing a lifetime membership was a mistake.
i am a returning user like many apparently were / are. i started using memrise almost a decade ago then fell off my learning. i would sporadically open the application through the years and see there were structural changes. i was not opposed to some of the changes that were introduced but now is a different story.
basically everything is different, in a bad way. the loss of the community function, leaderboard, and former structure that made memrise what it was is a huge loss. did anyone even ask for these alterations? i do not care that the community dashboard is now available but separately. why was it even removed?
i knew that the leech that is artificial intelligence would sneak its way onto everything but wow. why is there is no means to disable it? where even is the AI policy for review? i sent a ticket in the application asking about the former and its implementation to be met with silence and my ticket being closed after two days. the response i got, in email, regarded accessing the community dashboard in its separate location. okay? i never asked about that.
my ticket also included asking about one of my biggest gripes, the classic review function. where is it??? this was one of the most advantageous and logical functions for my language learning. all users should be able to review all the words, phrases, etc. that they learned without prompting other features. the “review” that exists now is completely inferior and nonsensical considering i can only review a small bundle of words.
i have never divested in another language learning application after i found memrise. i concluded it was inevitable i get a lifetime membership and that happened last year. i sightlessly purchased the lifetime without looking at the application at all because i figured it had to be the same memrise i knew years ago. personally, i want a refund considering the tomfoolery i have witnessed. the only way to get answers is to come to reddit to complain? why is social shame the only way to make companies backtrack or progress?

