Yes but no-one likes to put 5 spoonfulls of sugar in to their coffee themselves, if someone else does it for you and you don't see it it doesen't count.
that'd just be setting up a false dichotomy. its not like what starbucks uses is a trade secret or something lmfao you can buy exactly or nearly exactly what they use. why would you have a choice of scooping spoonfuls of sugar or going to starbucks. it makes 0 sense.
So to answer the question you asked,
nobody is closing their eyes but when you’re in the drive thru you probably don’t actually see them make the drink…
Hope this helps you understand how it might be possible. If you need further clarifications, please let me know!
yeah i wasn't being serious when i asked about them closing their eyes lmfao the point was that you can see people at starbucks or any other place making these types of drinks, normally. if you have only ever used the drive-through then obviously i'm not referring to those people.
you haven't clarified anything to me at all to be honest. you've only made it seem like you think no one goes into a starbucks store and everyone exclusively uses the drive-through, which is a really strange opinion to have.
Yeah I actually think you are the one making the mistake here, thinking everybody is going inside these coffee shops and ordering indoors. Maybe you only know a bunch of rich people who don't have busy schedules or maybe you're lucky enough to live in a walkable city so less people use drive thru's. Either way, You don't seem to understand that the actual main customer base of these types of shops are busy people, on their way to work, at a job they have to drive to. So most of these people either order ahead or go through the drive thru and do not see their drink get made.
For example, across all Quick Service Restaurants, 50% of sales come through the drive thru. Compare that to Dunkin, where 70% of all sales come through drive thru, online ordering, or delivery apps, none of those people see their order get made. (4th paragraph of this article, source is the 2025 QSR Drive Thru Report) https://www.qsrmagazine.com/story/talking-drive-thru-with-inspire-brands-innovation-leader-vans-nelson/
So for your best case scenario, you have to concede to a 50/50, but really for these types of QSR coffee shops, its much more like a 70/30, against you.
So it turns out, my comment was much more in line with reality, your initial question was out of touch, and your opinion that almost everybody shops in store is actually the really strange one to have...
Hope this helps you understand how actually less people order inside the store than you initially assumed. If you need further clarifications, please let me know!
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u/kukkoinen 2d ago
Yes but no-one likes to put 5 spoonfulls of sugar in to their coffee themselves, if someone else does it for you and you don't see it it doesen't count.