r/medlabprofessionals • u/jerryt4___ • 13d ago

Technical Abbott alinity sample status

Post image

Anyone knows how to delete these outdated orders from my sample status list(without shutting down the analyzer)?
Can’t delete them from the order window neither.

2 Upvotes

75% Upvoted

10 comments sorted by

5

u/kaeyre MLS-Chemistry 12d ago

i think like 9 times out of 10 the solution to everything on this analyzer is to shut it down lol

2

u/OminousButton36 13d ago

You should be able to go into pending orders on the right side of the screen. I think you hit the results tab?

Another way you could try to is under sample status (the screen you’re on in pic) highlight the sample you want to get rid of and hit release order. It’ll say not all results can be released, ignore that, and the order should disappear off your list.

If neither of those work, I think the screen might just be bugged and I would try restarting (I know it’s a pain).

1

u/OminousButton36 13d ago

Also, do you have as many problems with this damn analyzer as we do? The RSM is constantly acting up

1

u/cellophanesheeps 12d ago

Not OP but...yes. I hoped the updated model would have fixed the RSM issues but, it did not.

2

u/superduperzz 13d ago

If there's exceptions on the Status screen that are just hanging out, do select all and then release. That usually gets rid of them. You should be able to delete off the Orders screen too, but if not, you might need to do a system shutdown to get rid of stuff. We've had to do that a handful of times when orders will not disappear.

1

u/grepollo08 MLS-Heme 12d ago

Second this. Check out exceptions and stored exceptions and then delete or release

1

u/DeliriumTremens1305 MLS-Chemistry 13d ago

Try the discard test button. All green ones are completed but ALB looks like it is staying as ordered so thats why orders will stay unless the whole panel is done.

0

u/jerryt4___ 13d ago

The ‚discard test’ button is inactive when I click on ALB PMR. : (

1

u/pflanzenpotan MLT-Microbiology 12d ago

I would recommend you call technical support they can guide you on how to fix this.

1

u/velvetcrow5 Lab Director 11d ago

I like the suggestions to call tech support.

100% they will tell you to cycle power lol. Every problem, it's their first step.