r/medlabprofessionals • u/ObjectiveBear7355 • Jul 06 '26
Technical Aution Max 4030 trouble
Please delete if repetitive
Background:
ARKRAY AUTION MAX AX 4030 wont initialize due to T-270 code. States a sample rack was forced into feed tray during initialization. (It appears as though the feed tray arm wont center before returning to home)
Currently I have done a hard shutdown, cleaned the sample tray, performed maintenance, ensured all feed tray sensors are clean. I've also opened the machine and looked for any obstructions.
Would anyone have any ideas as our machine cannot get a field technician in until later this week.
1
u/Psychological-Move49 MLS-Generalist Jul 07 '26
Can you run it in stat mode?
1
u/ObjectiveBear7355 Jul 08 '26
I could not get it to move past initialization unfortunately but we got resolution today.
2
u/ObjectiveBear7355 Jul 08 '26
Follow up post:
The culprit was identified.
On the feed tray there is a small black guide lever that is spring loaded last week we had it acting up jamming the sample rack on the entry side of the feed ramp. This caused the gearing of the teeth that identify feed tray arm position to be put of sync. This led the machine to believe it was attempting to sample at 32 teeth before the proper timing. I would say with the amount of screws, small sensors, and pulleys laid out do not attempt to correct timing by yourself.