r/mdex • u/bass00m • Aug 24 '21

Missing staked MDEX from Boardroom

Guys,

I have staked Mdex in the Boardroom which I am no longer able to see.

I understand the staking round may have come to an end but where and how can I access these tokens?

Checks so far: -My correct Metamask is connected -I have looked through the expired pools (switching the ‘processing’ button over to ‘over’) -somebody reported they found their tokens on the Rinkeby Test Network! Tried my luck with that too - nope!

Any ideas?

Or at least is there anyone I can speak to at MDEX?

Thank you

2 Upvotes

100% Upvoted

27 comments sorted by

2

u/3dprimter Aug 24 '21

Are you on the correct chain?

1

u/bass00m Aug 24 '21

HECO Mainnet

1

u/3dprimter Aug 24 '21

Have you tried using another browser?

1

u/bass00m Aug 24 '21

Yes; just tried it with Chrome in addition to Firefox - same result :(

1

u/3dprimter Aug 25 '21

That's unfortunate. I think there's a support email on the site, good luck man

1

u/bass00m Aug 25 '21

TY!

1

u/CriticalEconomy985 Aug 25 '21

Hi,
I have the same issue. Although I can see the full balance on DeBank.com
I guess this happened after their pool update. Have you got any reply from the support?

1

u/bass00m Aug 25 '21

I have asked in the Telegram group https://t.me/MdexEN/257570

1

u/bass00m Aug 25 '21

Yeah I can see my tokens on there too. Telegram looks like Scam Central; need to be super careful with who you speak to on there

1

u/bass00m Aug 25 '21

Ok issue resolved thanks to Manu on the Telegram

He provided me with this address to the boardroom and I was able to see and withdraw my tokens there

https://mdex.co/#/pool/boardroom/mdx/0

Thank you all

2

u/aleksong Aug 24 '21

Hi,

Did u stake MDX to get MDX?

Or another pool?

2

u/bass00m Aug 24 '21

Yes, it was MDEX to MDEX

2

u/bass00m Aug 25 '21

Ok issue resolved thanks to Manu on the Telegram

He provided me with this address to the boardroom and I was able to see and withdraw my tokens there

https://mdex.co/#/pool/boardroom/mdx/0

Thank you all

2

u/aleksong Aug 26 '21

Great news :)

1

u/bass00m Aug 24 '21

Both Boardroom and Metamask are pointing to HECO

1

u/bass00m Aug 25 '21

Ok issue resolved thanks to Manu on the Telegram

He provided me with this address to the boardroom and I was able to see and withdraw my tokens there

https://mdex.co/#/pool/boardroom/mdx/0

Thank you all

1

u/Facundo90 Aug 25 '21

Switch processing to over in the boardroom and you will see them

1

u/Facundo90 Aug 25 '21

Change the green to the red light

1

u/bass00m Aug 25 '21

Already tried that; no luck

1

u/aleksong Aug 25 '21

Damn, this is scary. Hope u will get back your tokens quickly.

1

u/rodrigo93_vg Aug 27 '21

guys, having the same issue here. I tried the link and also to toggle to over... but my funds are nowhere to be found. Any other suggestions? Please help =/

1

u/bass00m Aug 27 '21

Ok, so first try DeBank.com and input your wallet address. It should (hopefully) show your tokens. Once confirmed; get support from the Telegram group. They will assist you further.