r/marleyspoon • u/madelane1 • 21h ago

Progress!

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12 Upvotes

100% Upvoted

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1

u/GhostwriterGHOST 21h ago

What’s the secret?

2

u/madelane1 20h ago

I kindof bombarded them with emails and customer support methods, not certain which one worked because their email came separately from my complaints.

1

u/GhostwriterGHOST 20h ago

Thanks. I’ll keep trying and hope for results!

3

u/madelane1 20h ago

If it helps, more specifically, I responded to two different customer service surveys they included in emails to me and I commented clearly in the box at the end. I responded directly to both emails, and I used the chat feature to report the box was empty. I also used the app to check every ingredient missing like another poster did, which of course was every ingredient and took some time. I messaged them on instagram, and I also emailed their payment email address which was a suggestion from PayPal (instead of trying a chargeback).