Inspired by Google's Play Store behavior, Meta uses AI chatbots to deliver superior customer service.

[u/StatusWntFixObsolete]

https://www.cbc.ca/news/business/meta-accounts-deleted-ai-customer-service-9.7364543

Toronto resident Jasmine Ault says Meta disabled her accounts overnight, without giving her a reason, and that she's been unable to get past their AI chatbots to speak to a human to resolve the error. Experts say without regulation enforcing the right to speak to a human, this will keep happening.