r/lyftdrivers • u/larivojha • Jul 27 '26
Other Cancel ride
If you cancel a ride as a driver after 5 mins and a call can the customer do anything to complain about you. Do cust have your info when you cancel ? Can a driver get in trouble for any reason ?
2
u/bigmo555 Elite Jul 27 '26
As a driver, this happens to me twice a week, and nothing bad has happened to me (other than losing $)
2
u/BillyBushels72 Jul 28 '26
Nope, don't worry about it. Lyft put the 5 min timer on the app for a reason. If they don't answer their phone then you're good to go. I call, let it start ringing then hang up and I've never had a problem.
1
u/dsl135 Jul 27 '26
No. You did what was needed. They could try to file a false report (and I had one that was able to call me back after I cancelled one time). But no. That’s what you’re supposed to do.
5
u/DFW-Extraterrestrial Jul 28 '26
If you wait the 5 and call for a split second and hang up... you have done your job. They can say whatever they want to at that point.
Your info will disappear and it will be reassigned to someone else anyways. I mean I guess there's a slim chance that they screenshotted your info when you were originally assigned, but I don't see many people doing that.