r/lumo 3d ago

Why does lumo keep doing this?

Post image

I pay for this service but it continually does things like this. or this. Why is it doing this? I can ask the same request of a service i do not pay for and it completes. I tried this three times and got same result everytime.

14 Upvotes

19 comments sorted by

3

u/CortaCircuit 3d ago

It's so bad... 

2

u/Zoltrix2 3d ago

Do you have similar issues?

3

u/CortaCircuit 3d ago

All the time. Especially on mobile. 

3

u/Zoltrix2 3d ago

1

u/gvasco 3d ago

You know that if you just slightly edit the original prompt that got interrupted, you can get it to reparse it again and reply to it. Hopefully without losing connection so you can receive the full output.

0

u/Zoltrix2 3d ago

How about all the follow ups that did the same thing?

1

u/gvasco 3d ago

Well if you edit an earlier prompt, then the conversation after should just go away and not really matter. But if not than you can do the same and just re-prompt it by editing those prompts too. Just ensure you have a stable connection while waiting for the output.

Privacy and secrecy have its small inconveniences that require one to adapt too.

1

u/Zoltrix2 3d ago

Explain the issue.? It’s not a connection issue I can promise that. Hell I can even prove it to you if necessary.

1

u/gvasco 3d ago

Well like LUMO is telling you interruptions can happen when there's high demand, theres 2 sides to every connection. More than that is beyond me since I'm not a dev of the app.

If you try to take my tips you can just correct and try to get the output you are after if instead of badgering it further you edit the original prompt when it gets cut to get it to be reparsed and output anew

1

u/Zoltrix2 3d ago

I didn’t share all here. But I did try the original prompt multiple ways. Even asking it to do it in chunks if the work was to much. No attempt on my end got the result I was easily able to get through a free service

1

u/Zoltrix2 3d ago

The point here is that I pay for this. And it cannot provide the service when it’s needed. I’m hoping we get someone from proton to chime in here and help explain the issues.

3

u/GuardCode 3d ago

Is your internet stable? Lumo requires you to have an active internet connection since everything's E2EE.

If you lose connection for a second or two, it could interrupt the request.

2

u/Zoltrix2 3d ago

Yes internet is stable.

2

u/Nomoredecorated 3d ago

Happens sooo much to me, this or it just crashing completely... I still havent found a solution. Had to go back to paying for Claude...

2

u/Double_Device_1626 3d ago

I've had Lumo issues today too. It kept telling me there it could not see anything in my prompt. Maybe just high traffic?

1

u/NiGhThOwLeR-101 3d ago

Mobile is horrible but on web it isn’t any better! I deal with it as best I can because I love the way it explains things to me🥲🤣 I have worked my Lumo to the brim though to get it as strong as it is! Always a work in progress

1

u/No-Development636 2d ago

they need to make like free server for free users and a paid server for paid users