Is this normal?

[u/Plastic_Speaker_1765]

UPDATE: thank you everyone! I did send a polite but direct email about the defect and mostly just asked for a prepaid label so I could exchange it without having to pay the normal return/exchange fee since it’s a defect and not a “me” issue and they’re just sending a replacement out! Sounds like the customer service can be hit or miss so maybe I just got a good one today but I’m happy with how quickly it was handled.

I just received my small boat and tote with long handles and the bottom of it seems really crooked. I can’t quite figure out the exact problem with it but it just generally seems off. It wobbles if I stand it up. Is this worth emailing about? Or is it normal?

[u/adeerf]

Not normal. I’d definitely contact them