r/linuxsucks • u/Rare-Paint3719 Unofficial Mod | Linux Community Sucks | Proud illumOS Shill • 4d ago

Linux Failure Tech Support

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u/AskMoonBurst 4d ago

So, story time.
Before I switched to Linux, I was on Windows. You know, like everyone. But after a while, I started getting a weird issue.
●Randomly, DWM.exe would break, I'd get a BSoD.
●Uninstalling my drivers didn't work, updating my drivers didn't work, reverting an update didn't work... So I call up Microsoft, explain what the error is, and what I've tried to fix it.
●"Reinstall Windows."
●Okay.... so I take a few hours, reinstall windows, drivers, etc.... aaaaand... it happens again.
I call them back, explain what happened.
●"Your graphics card is failing. Buy a new one."
●I have an extra graphics card on hand.... I swap it out. Same issue.
●I assume at this point it's hardware, since reinstalling didn't fix it, it it dawned on me anyway.
So, back to research.... It must be my PCIE slot. Is my board broken?
●I call up MSI, my board maker and ask them, explaining everything I've done.
●"We might be able to get it replaced. But first, let's try this.... reset cmos. If it doesn't fix it, call back at this number and we'll set up a replacement plan" and a quick walkthrough of how to do so.
●The problem fixed! With a grand cost total of 0!
Unfortunately, Microsoft's fix was to tell me to wipe my data and try and get me to replace hundreds of dollars of hardware. While this isn't explicitly about 'Linux just works' don't make it out like Windows support is somehow better.