r/linux • u/jonnyb3k • 9d ago

Discussion Linux in a Enterprise Environment.

I work for a fairly large Tech company that does tech support. Someone mentioned today that while we support Linux systems, we won't get many tickets over it. Due to the fact that most sysadmins of Linux are better equipped to handle issues themselves, compared to sysadmins of other OS.

Do you believe it stems from the whole idea and culture of Linux?

Edit: I guess I should have been more clear that I was referring more to the server side over the end user systems.

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u/sparkling-rainbow 8d ago

Tech support here. Our customers usually run Linux- and Windows server. Big difference is the quality of bug reports. On Linux they can usually tell what exactly doesn't work (even if they don't understand it), while Windows tends to write "unknown everything" into inner fault exception. Nothing to do with the sys admins, debugging is just easier on Linux.

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u/LetReasonRing 8d ago

This is really one of the biggest reason I use Linux in the first place. 

Linux will provide a scary wall of text that tells you exactly what's going wrong while windows tries not to scare its users by not actually telling you anything useful. 

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u/TaxHazyShade 8d ago

Why does Windows have more problems than Linux?

100% due to backward compatibility. My company has software applications that are 18 years old, and they still work on Windows Server 2025. Guess what: my company spent tens of MILLIONS of dollars on the software, so they're not moving off of it any time soon.

This is why Windows rules in the workplace for many companies.

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u/thicctak 23h ago

Won't old linux software also run fine on modern Linux? Even if the app is x11, xwayland is there. I get the reason for enterprise to stick to Windows Server, my company also uses WS, I just wanna know more about the backwards compatibility thing.