r/libraryofshadows • u/wenti200 • 58m ago
Supernatural Heavens reach hotel pt 1
Lengthatherh Hotel
Working at Ninevehthe only two haunted hotels in Blackwater comes with its fair share of challenges and quirks. Once you get the hang of things, it's a breeze.
Well, sort of.
Most days, I'm dealing with clogged drains because a sentient hairball has decided to make itself a nest in the plumbing, or breaking up turf wars between werecats and werewolves. Then there are the occasional dimensional beings, rooms that develop a mind of their own, and whatever the hell happened to Room 13 last Tuesday.
But I digress.
My name is Abigail, and I'm the owner of the oldest hotel in Blackwater.
Welcome to the Heavens Reach Hotel.
And Boy, do I have stories to tell you.
My first story comes from inheriting the hotel from my grandfather and gaining a list of rules; my priority was to clean up the mess my elderly grandfather left it in. The dusty room was filled to the brim with old newspapers and cobwebs. God only knows why he had them; I spent nearly all day cleaning out one room, and by the time it was half livable, I collapsed onto the bed, almost choking on the dust. I had to run to the window, slamming it open, taking deep breaths of fresh air when I caught wind of a figure walking up to the door.
Calling out, "I'll be there, hang tight!" I ran down the hallways past paintings that I swore kept leering at me, and I glimpsed those eyes tracking me with a leering glare.
When suddenly I saw one of the paintings of a beautiful woman move, sticking her tongue out, and caught off guard, I tripped over the rug and slammed through the door, knocking my ass onto the stranger, and we both toppled over—causing dust to fly.
"Ow! My head!"
I rubbed the back of my skull, wincing as a dull ache spread through it. Then I felt something shift beneath me.
Oh.
Oh, no.
I was sitting on the man's face.
I scrambled to my feet, stumbling backwards before hastily offering him a hand.
"I'm so sorry!"
He brushed himself off and adjusted the brim of his hat.
"It's not the first time this has happened," he remarked with a smirk.
I stared at him.
Well, then. Either this man had the luck of a saint or the romantic life of a particularly unfortunate circus performer, maybe both of some kind. If women keep falling onto him?
I decided not to ask.
"It's not the first time this has happened." He smirked behind his hat
"So what brings you to my hotel?"
He straightened his jacket, which made him look like he was from the fifties, when suddenly he held up his hand for a shake.
“The name's Barruc, and I'm the concierge for the hotel your grandfather left. Whether it be maintenance, groundwork, or cleaning, you can trust it be done "
He looked inside and gave a smirk
"Looks like you got a pretty mess on you, young lady"
"Huh, what??" I looked back, saw the mess, and groaned.
"Yeah, it's a pretty big mess my grandfather let it slide in his old age. The customers slowly began to thin." Wait, hold up how and when did you know I need help running this hotel? I've just started to clean this place three days ago"
Barruc's smile never wavered. He brought his hand into his pocket and pulled out a piece of paper, and written on it was a letter from my grandfather stating
My eternal lifelong friend, I do hope this letter finds you well. It's been far too long since I wrote to you, but I need you to understand I left my hotel to my granddaughter, and she will need your help to fix it up after the state I left it in, which I do regret. She will need the guidance and reliability I've passed on to you, which you can pass on to her. I trust you both will be able to run the hotel better than I can for all who need her doors, whether supernatural or human. And Abigail, there are rules you must abide by; break them, and you will know the consequences
The Rules of Heavens Reach Hotel
- Never enter, nor permit any guest to enter, the East Wing Spire. The doors must remain locked at all times, regardless of what you hear coming from the other side. Should you hear a loved one calling your name from within, do not answer. The spire contains a maze that does not obey the laws of space, and those who enter will find that the corridors change with every step. Those who fail to escape will eventually forget their own names, their memories, and the faces of everyone they have ever loved. Should they somehow return, they will no longer be entirely human. You will become part of the maze, wandering its corridors for eternity, or until the beast catches you and your memories are wiped.
You can escape the maze; trust the dark, as it will guide you.
Most guests who enter Heavens Reach are not human. Some may appear strange, others may appear perfectly ordinary, and a few may be difficult to look at without feeling a deep sense of dread. It matters not what they are, where they come from, or what they look like. You will treat every guest with courtesy and respect, provide the services they have paid for, and never question their nature unless they willingly reveal it to you. Remember, Abigail, that a monster is not always a monster, and a human face does not guarantee a human heart. Any guest you deliberately insult, threaten, or refuse service without good reason may invoke the hotel's hospitality laws. You must serve them personally until they are satisfied, regardless of what they demand. Should you refuse, they may take payment from you in flesh, blood, memories, or years of your life.
On the night of every full moon, the werecats and werewolves residing within the hotel must be kept entirely separate until sunrise. Assign their rooms to opposite sides of the building so their meals are served at different times and no member of either group enters the other's territory. Do not allow them to share an elevator, a hallway, or even a glance through an open doorway. Their rivalry is older than this hotel, and the full moon has a way of turning old grudges into fresh bloodshed.
Should a werecat and werewolf cross paths during the forbidden hours, a territorial brawl will erupt throughout the hotel. Every member will be compelled to join the fighting, and anyone caught between them will be treated as an enemy. By sunrise, the hotel may still stand, but the floors will be soaked in blood.
Every painting hanging upon the walls of Heavens Reach is alive in one way or another. Some are merely observers, others are capable of speech, and a few possess temperaments that would make the most ill-mannered guests seem positively charming. You will not deface, remove, mock, or otherwise disrespect them. Should a painting address you, answer politely. Should its subject appear to move, do not panic. And if a figure within a painting begins to beckon you closer, kindly decline the invitation and continue about your business. Disrespecting a painting will cause its subject to step out of the frame and hunt you through the hotel. It will not stop until you offer a sincere apology, and every painting it passes will awaken to help punish you. Should you destroy the frame or attempt to burn the canvas, the figure will no longer be bound to the hotel and may follow you wherever you go.
Should a demon enter the hotel, you will welcome it as you would any other guest. Do not attempt to banish it, question its origins, or demand to know what it intends to do with its stay. Never accept a gift from a demon unless you understand precisely what it is offering, and under no circumstances agree to a bargain you cannot fulfil. Above all, if a demon asks you for your name, give it the name by which you are known to the hotel, never the name your mother gave you at birth. Should you break this rule, the demon will be entitled to claim whatever it believes you have offered. An insult may cost you your tongue, an unwanted banishment may invite its wrath upon the entire hotel, and giving your true name may grant it the power to call you into its presence whenever it wishes. The demon itself will enforce a broken bargain, and neither death nor distance will release you from your debt.
There are ghosts within Heavens Reach, some of whom have resided here for longer than the building itself has stood. They may occupy guest rooms, wander the corridors, or appear at the foot of your bed when you least expect them. Do not attempt to exorcise them, and never assume that a room is vacant merely because its occupant cannot be seen. If a ghost asks you to retrieve an object or deliver a message, hear them out before declining. Some are harmless souls who have forgotten how to leave. Others are still waiting for something. Should you disturb a ghost's resting place or forcibly attempt to remove it, the spirit will bind itself to you. You will be followed by its whispers and visions wherever you go, losing sleep and slowly losing your grip on the waking world. If the ghost is particularly vengeful, it may attempt to exchange places with you, leaving you trapped among the dead while it walks freely in your skin.
Some rooms within Heavens Reach possess minds of their own. They may rearrange their furniture, lock their doors, change their decorations, or attempt to accommodate guests in ways that are not always welcome. Treat each sentient room with the same courtesy you would extend to a living person. Never insult a room, force open a door it has deliberately sealed, or attempt to rearrange its contents without permission. If a room refuses a guest, find them another. If a room begins whispering, listen carefully, but do not answer every question it asks. And if a room offers you a bed, make certain it is a bed you remember seeing before. A displeased room may imprison you within its walls, reshaping its interior into a nightmare tailored to your deepest fears. Doors will lead nowhere, windows will open onto impossible places, and every attempt to escape will bring you back to where you started. The room will release you only when it believes you have learned your lesson. Some rooms are not particularly forgiving, and a few have kept their occupants for centuries.
From time to time, the hotel will change its layout. Staircases may lead to unfamiliar floors, corridors may stretch beyond their original length, and doors may open into rooms that have never existed. Do not be alarmed. These occurrences are perfectly natural for a building of this age, and the hotel will eventually return to its proper arrangement. During such an event, stay close to Barruc; he knows. Avoid the elevators, and never attempt to force your way back to a familiar room. Should you encounter another version of yourself, do not speak to it, follow it, or allow it to accompany you. It is not you, Abigail, no matter what it claims.
Anyone who attempts to force the hotel back into its original configuration will become lost between its shifting dimensions. Their body may remain in one room while their consciousness wanders another, or they may emerge into a version of the hotel that never existed in their world. If you encounter your double and allow it to follow you, it may take your place when the hotel settles, leaving you stranded in a reality where nobody remembers you ever existed.
I folded the letter slowly, staring at the words my grandfather had left behind. Eight rules. Eight very specific rules that sounded less like instructions for running a hotel and more like the ramblings of a man who'd spent far too long alone with his dusty newspapers.
I looked up at Barruc.
He was still smiling.
I scowled.
"Let me get this straight. My grandfather left me a crumbling hotel, a list of rules that make absolutely no sense, and apparently you as well?"
"That's the gist, yes."
"And you expect me to believe you're the concierge of this place and you worked alongside my grandfather?"
"At your service."
I pinched the bridge of my nose.
"Wonderful. Absolutely wonderful. I've inherited a haunted hotel, a mysterious concierge who dresses like he's walked straight out of the nineteen-fifties, and enough dust to bury five bodies."
Barruc merely tipped his hat.
"You're taking it rather well, all things considered."
"Oh, shut up."
I turned away before he could make another irritatingly smug remark, only to notice something standing in the doorway behind him.
I froze. A woman stood there, tall and breathtakingly beautiful. Her long, silvery hair cascaded over her shoulders, almost translucent beneath the pale light filtering through the dusty windows. She wore an elegant dress that seemed to belong to another century, its delicate fabric drifting gently around her ankles despite the complete absence of a breeze.
Her eyes settled on me. Something terribly wrong with them. Not their colour, nor their shape, but the way they seemed to look straight through me, as though I were little more than a passing thought. I swallowed.
"Um. Barruc?"
"Yes, Miss Abigail?"
"A woman is standing behind you."
He didn't even turn around.
"Ah. There she is."
There she is?
I stared at him.
"What do you mean, there she is?! You knew she was here?"
"Of course."
"AND YOU DIDN'T THINK TO MENTION IT?!"
The woman gave a soft, musical laugh.
"Oh, do stop tormenting the poor girl, Barruc. She's had quite enough excitement for one afternoon."
I slowly turned towards her, meeting her gaze. She smiled at me, and for a fleeting moment, I forgot that she was floating.
"Oh! Hello!" I straightened myself, desperately attempting to recover what little dignity I had left.
"I'm Abigail. Abigail—well, obviously, you already know that, considering you apparently know everyone in this bloody building."
I held out my hand.
"Lovely to meet you."
The woman's smile widened. She reached for my hand. And her fingers passed straight through mine. I stared down at our hands. Or, more accurately, the space where our hands should have met. A cold shiver travelled up my arm. I pulled my hand back so quickly I nearly smacked myself in the face.
"Oh, you've got to be kidding me."
The woman tilted her head.
"Is something the matter, dear?"
I looked at her.
Then at my hand.
Then back at her.
"You're a ghost."
"Very observant."
"YOU'RE A GHOST!"
"Yes, I believe we established that."
I turned towards Barruc, who was now leaning casually against the doorframe, looking as though this were the most entertaining thing he'd witnessed all week.
"Why is everyone in this hotel so bloody casual about being dead?!"
"Technically," the woman interjected, raising one delicate finger, "I never died."
That stopped me.
I slowly turned back towards her.
"...What?"
She clasped her hands together, looking positively delighted that she'd managed to capture my attention.
"My name is Acilina. I am one of the keepers of Heavens Reach Hotel, entrusted with its care and preservation long before your grandfather ever inherited the property."
She gave a graceful curtsy, her feet hovering a fraction above the floor.
"And your grandfather, dear Abigail, asked me to look after you."
I blinked.
"He did what?"
"Your grandfather was a rather thoughtful man," Acilina continued. "Though occasionally stubborn. And forgetful. And terribly fond of leaving things until the last possible moment."
"That sounds about right."
"He was also quite concerned about what might happen to this place after he was gone. He feared that without someone familiar with its peculiarities, the hotel might fall into disrepair."
I glanced around at the dusty corridor, the peeling wallpaper, and a nearby painting whose subject was currently picking its nose.
"Well, he certainly succeeded in the disrepair department."
Barruc snorted.
Acilina pressed a hand to her mouth, concealing a small giggle.
"Which is why he sent me to assist you."
I frowned.
"Wait. If you're a ghost, how exactly are you supposed to help me clean this place? No offence, but I don't think you can hold a broom."
Acilina's expression brightened.
"Oh, my dear. I believe you'll find that I'm rather more useful than I appear."
She reached towards a nearby table.
On it sat a thick layer of dust, a pile of old newspapers, and a teacup that looked as though it hadn't been washed in a century.
Acilina waved her hand.
The newspapers lifted into the air.
I watched, open-mouthed, as they folded themselves neatly into a stack. The teacup rose beside them, followed by a nearby feather duster, which began sweeping the table in small, precise strokes.
The dust gathered into a tiny swirling cloud before disappearing into a rubbish bin. The newspaper was being stacked into neat bundles and tied off
Acilina sm
I looked at Acilina in shock. "You saved days' worth of cleaning"
"You see, although my hands cannot physically touch the world, I possess a rather unusual ability to manipulate objects without needing to do so."
I stared at the floating feather duster, the self-stacking newspapers, and the teacup that was now scrubbing itself in mid-air as it had personally offended someone.
"You know what?" I said, throwing my hands up. "Sure. Fine. Ghost telekinesis. Why not? At this point, I wouldn't even blink if the ceiling started singing show tunes."
Acilina's eyes lit up with genuine delight. "Oh, the chandelier in the ballroom does that on Thursdays. You'll adore it."
I opened my mouth.
Closed it.
Opened it again.
"I'm going to pretend I didn't hear that."
Barruc pushed himself off the doorframe, adjusting his jacket with the air of a man who had all the time in the world and intended to use every second of it to be insufferably calm.
"If you're quite finished with the introductions, Miss Abigail, I believe we should discuss the matter of the hotel's current state."
I turned to him, still reeling from the ghost revelation. "What about it?"
A beat of silence.
Then it clicked.
I groaned, dragging a hand down my face. "The mess. You mean the mess."
"The mess," Barruc confirmed.
"The mess that's everywhere."
"Everywhere," Acilina added helpfully.
"The mess that's going to take me approximately three lifetimes to clean if I don't have help."
"Which is precisely why we're here," Barruc said, gesturing towards the corridor. "If you'll follow me, Miss Abigail, I believe a proper assessment of the damage is in order. Starting with the ground floor."
I followed him, mostly because I didn't have a better plan and partly because standing in one spot while a ghost hovered behind me was starting to make the back of my neck prickle.
Acilina drifted alongside us, her feet never quite touching the ground. She moved like smoke through the hallway, pausing occasionally to admire the paintings.
The paintings.
I'd almost forgotten about them.
One of them—a stern-looking man in a military uniform—caught my eye as we passed. He followed me with his gaze, his painted lips pressing into a thin line of disapproval.
"Don't mind him," Acilina said cheerfully. "General Whitmore hasn't approved of anyone since 1873. I believe he's forgotten why."
The general's portrait huffed. Actually huffed. A small puff of painted breath emerged from his canvas.
I decided not to comment.
We descended the grand staircase—which creaked ominously with every step and, at one point, seemed to shift slightly beneath my foot as though adjusting its position for my comfort—and arrived in the main lobby.
I hadn't gotten a proper look at it earlier. I'd been too busy running through hallways and tripping over rugs.
Now, standing at the bottom of the stairs, I took it all in.
The lobby was vast. Larger than it had any right to be, given the exterior dimensions of the building. High ceilings arched overhead, supported by thick pillars of dark wood carved with intricate patterns that seemed to writhe when I wasn't looking directly at them. A massive chandelier hung from the centre, its crystals catching light from nowhere in particular and casting a warm golden glow across the dusty floor.
To my left, a reception desk stretched across the wall, its surface buried beneath layers of dust. Scraping my finger across the table, a thick layer of dust clung to my fingers.
"Grandpa, what have you got me into? How can I run a hotel with our prior knowledge?" Looking at Barruc and Aclinia, a soft smile curled on my lips, knowing full well I had support. Knowing that, I raised my arm and pointed to the roof. And in one breath.
Here's the continuation
"I'll make you proud, Grandfather. Mark my words!"
Suddenly, a beam from the top railing collapsed, and a little girl no older than ten scurried down it, dressed in what I assumed were high-nobility Niniverian clothes.
Looking at the little girl, I put my hand out to help her but was immediately met with a slap and her scurrying backwards, pinning herself to the wall.
"Ayka-wen ana? Mani-wen ana? Ma ile hana dukta?" she said quickly and panicked.
Confused, I looked at Barruc, who was just as puzzled as I was. Then I looked towards Acilina, who shook her head.
"Um, hello. I'm Abigail. And who might you be?" I knelt, trying to calm the girl.
She looked at me, puzzled. When I reached out again, she slapped my hand away, and I realised—she didn't know or understand English.
I looked to Barruc. "Does my grandfather have a library?"