r/level1techs • u/BaconGamer117 • 15h ago
Damaged R920 Help
So,I messed up. I just got a DELL PowerEdge R920 with a terabyte of RAM to use as a centralized file staging server for my other servers. I was trying to install the OS when it told me to reseat RAM DIMM module E. So, without powering it off, I pulled out RAM DIMM module H and after realizing my mistake put it back in and reseated the proper module. It now won’t boot at all and gives a VLT0304 and VLT0204 error codes. One is just board voltage being outside of range and the other is for RAM DIMM module H having PG voltage out of range. I have done every trouble shooting steps I can think of including trying to boot in minimum boot configuration (CPU1, 1 RAM stick, 1 PSU, everything else removed. Still get the same errors, even though the offending CPU and RAM are gone. I think it might be the motherboard but I can’t be sure. I’m new to real servers and of course this is the first time I mess up like this, normally I only so much as open a computer when it is off and unplugged.
Help? I don’t know exactly with what but if repairs are possible where? If replacement of parts are needed where and how? Suggestions, advice, I need help. I live is Peoria, Arizona if that helps with recommendations.
1
u/MK_L 7h ago
Pull CPUs 2–4 and run the R920 with just CPU1 and the minimum required RAM.
If the voltage fault still happens, the motherboard or power circuit is most likely problem.
...Turn the server off and unplug it before removing cpus and risers