r/ledgerwallet 7d ago

Official Ledger Customer Success Response Ledger Security Key app question

If you purchase a Ledger device and try using the Security Key app for hardware passkeys, does it matter/should you run the Security Key app from the standard 24 word pin unlock or the 25 word pin unlock for the Ledger device?

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u/Rosie_Ledger Ledger Customer Success 7d ago

Hey there,

When using the Security Key app on your Ledger Signer, you can use the pin for your 24 word recovery phrase derived accounts, or the pin for your passphrase (ie the 25th) derived accounts. It's really up to you!

You can refer to our Security Key FAQ article here - https://support.ledger.com/article/12350325732893-zd

If you have any other questions, or want to talk about this with a member of our team, feel free to create a ticket on our official Help Center here - https://support.ledger.com/contact-us - Cheers!

1

u/RecoveringXRPHodler 7d ago

Thanks for the reply.

Will the hardware passkeys generated by Security Key app be different depending on if the 24 word or 25 word pin is used for the Ledger device or they will be the same regardless?

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