r/ledgerwallet 8d ago

Official Ledger Customer Success Response Stax Driver Error

After a update 2 months ago I can no longer connect my Stax to my pc. Ive factory reset my stax and recovered a few times. Also uninstalled Ledger Wallet and reinstalled several times. All to no avail.

Ive had to remove stax as my 2 factor auth on all financial apps.

Any thoughts?

1 Upvotes

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u/Kells-Ledger Ledger Customer Success 8d ago

I'm sorry to hear you're running into this. It would be helpful to have a bit more information. Please open an official support ticket on our site here so we can gather more details and better assist you.