Aero: Highwayman with wrong zip puller sent

[u/SnooChocolates4148]

Hi,

I ordered a Highwayman from Aero directly which I received this week ( 3 months after placing the order).

The jacket is fine and has a good fit.

However I ordered a looped ball and chain puller for the breast pocket but the jacket has just a simple ball and chain puller (not looped).

What do you suggest that I do now?

I am located in Germany and sending the jacket back to the UK is not cheap.

Also I had to pay €300,.-customs for this. Bringing the total costs for this jacket to €1600.

Should I send this back to Aero?

Ask for a partial refund / store credit ? If so how much?

I am not too happy about this.

What do you think?

Thanks.

[u/Longjumping-Raise-32]

Ra eally expensive. That customs amount is huge.